Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
my nest worked great! Until I went out of town. Now it’s 37 degrees by my home. The nest is completely disconnected and my furnace is off. It was something with google sending message for 3rd party approval. So now I have to travel 8 hours to manuall...
I have been trying to get in touch with Nest team support for weeks now, and I'm left with no heating in my flat, which is completely unacceptable. My heat link and thermostat won't connect to each other anymore, and error H71 is showing when I try t...
Hey, I just bought a home with a 3rd Gen google nest installed. I am trying to connect, but when prompted for a key, the device says it is "already connected" rather than displaying a key. Im sure it was connected to the previous homeowner. I have al...
My Nest learning thermostat keeps going to "need to shut down in order to charge the battery" What do I need to do?
Does anyone know how I get someone at Google Support to get in touch. I am now over a week without heating. I have exchanged messages via Facebook Messenger to troubleshoot the problem without success. They eventually gave me a job case reference num...
I've had this Nest (3rd Gen) for about 6 years and at two different homes. It has been in the current home for about 2.5 years without issues until this week. When I turned the heat on, the AC turned on, and cool air was blowing from the vents instea...
Our 3rd generation thermostat won't hold a charge. It is plugged directly into the wall and after a few minutes it will turn on but only stay on for a minute or two before stating that it needs to turn off to charge. We had connectivity issues with i...
I have a Nest thermostat less than 2 years old and I am trying to submit a warranty claim. I continue to get the following notice "refresh this page and try again. Sorry, there was a problem with the form." I've tried a number of times and on a diffe...
It has been a few years (yes, years) since I last attempted to follow up and find out why there is no feature that allows for the user to create more than one preset schedule to then toggle between. There are many reasons to want this, here are a few...
My Nest Heat Link has no lights or power. Thermostat shows ‘No Power’. Boiler and hot water work OK. Heat Link is UK model and needs replacement. Cannot access live chat or phone call option via support page
