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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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3rd Generation NEST thermostat

I have an oil boiler providing hot water and heating in my holiday home in France and have recently had broadband fibre fitted to the house and I wish to install a Nest system to allow me to control and manage the boiler via the internet and my house...

Re: Jumper Not Needed

Okay I hate to beat a dead horse but I spoke spoke to nest support 2 times and both times I have been told that I do not need to worry about the jumper wire to activate my emergency heat that the nest thermostat will take of this.A couple people on h...

No C-Wire and N262 error

So I’m confused. My system has no C-Wire. I checked your compatibility website and it said the Nest is compatible with my unit. I bought it, installed it, and a day later started losing wifi connection and getting an N262 error. Your website says thi...

Net Thermostat C wire voltage

While installing 4th Gen Net thermostat, I keep getting a C wire no power error. Use a meter to measure, my C to R voltage is 20 volts, while other wires are at 24 volts. What is the minimum voltage requirement for C wire for Net Thermostat to work? ...

Talen by Community Member
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Emergency Heat Option

@CoolingWizard I saw your post about the emergency heat. I have an electric furnace that I use when the temps drop into the teens. These are my current wires into my old thermostat. Do you know if this will work with the newest nest thermostat? If is...

Gas trane and 4th gen

The original thermostat has 4 wires dually labeled: “conventional” top label would be G W Y1 and R/C. The same wire in same positions are labeled “heat pump” along the bottom and are G O/B Y and R/C. At set up today I installed the 4th gen using the ...

Swapping from Ecobee to Nest

Hi there! I am new here and get so fructrated by switching out from a 10-year old Ecobee Smart SI to a Nest thermostat E. However, hot air came out when I set it to "cool". Can you please help me setting it up with correct wiring? Link below shows th...

CivicSky by Community Member
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  • 0 kudos