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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 35658 Views
  • 186 replies
  • 47 kudos

Resolved! Nest app connectivity

I need to speak with a human, not via text. I have a real issue with my nest app not connecting to my thermostat. I have been trying to resolve my issue for weeks. Google claims they want to help but no one follows through. can someone please call me...

Pia by Community Member
  • 61 Views
  • 3 replies
  • 0 kudos

Need to cancel my Nest 1st Gen 5-day video subscription.

I need to cancel my Nest Awar 5-day video history subscription. I am able to see my subscription in the Nest Store website. And it gives me the option to cancel my subscription. But when I select that option, I get an error message saying: "An unknow...

Fuming by Community Member
  • 31 Views
  • 1 replies
  • 0 kudos

Nest aware subscription

Hi, when i want to order a Nest aware subscription and want to change my account there, it jumps back to my main account.I removed cache and cookies and browsing historie, ik does not work. What to do?

Arjanboon by Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

Why does nest not allow less than 30mins hot water

Why does nest not allow less than 30mins hot water setting? We’re all under significant pressure (understandably) to use less gas, but the ability set the time less than 30mins is not helping! Anybody else as frustrated?

Documentation required to resubscribe to nest Aware?

Why is that I am required to submit any document before I resubscribe to nest aware?Is that necessary?It is just another way of proliferate identity theft by collecting people personal information for something that is needed.

Zkiaweh by Community Member
  • 67 Views
  • 1 replies
  • 0 kudos

Overcharge on obsolete account

I moved my Nest camera to Google as I was told. My old account with nest was supposed to have been transferred to my Google account. I paid for my annual fee to Google and didn’t think again. Two years later and after an address change, I got Nest ch...

MyConcern by Community Member
  • 148 Views
  • 5 replies
  • 1 kudos

Nest Aware Refund

I just got autorenewed for two nest aware subscriptions. I don’t need one of them anymore and cannot even locate the camera that was under that subscription. We moved. I canceled the subscription and instead of offering me a refund it says I have ser...

vsmorton by Community Member
  • 106 Views
  • 3 replies
  • 0 kudos
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