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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 65835 Views
  • 186 replies
  • 57 kudos

Unable to contact support

I'm unable to contact Nest Support using the callback option on the webpage. I've tried for a couple of days and just get a message when I request a callback telling me to "please try again later". Is there a solution to this problem?

Retty by • Community Member
  • 42 Views
  • 0 replies
  • 0 kudos

One time refund

I ordered a yearly subscription of Nestor wear. Before that, I had selected the eight dollar a month Subscription. Both subscriptions were taken out of my account. I was wondering to get a credit for the one month eight dollar charge please

CCRIB by • Community Member
  • 49 Views
  • 1 replies
  • 0 kudos

Renew subscription

I have Nest camera and I used to be able to see 10 days worth of footage. I no longer see that in every day it races I don’t understand what happened at my subscription expired can you please help me so I can get that back

Nest Aware Subscription issues

I’m receiving emails from Google Nest saying that my subscription is about to end as of 5/25/2025. My account states that’s it’s not even due till late June 2025?

Resolved! Subscription options

We had an incident at our home and could only pull of a recording our Backyard battery camera and looks like the history only held for 3 hours so we can no longer get a recording of it. What are the current recording options for our cameras, batter a...

olsonkj by • Community Member
  • 183 Views
  • 3 replies
  • 0 kudos

Nest Aware cancelation

Can you please cancel and refund the $150 charge made to my credit card on 4.19.25. I cancelled this thru the home app last year yet I am still being charged for this.

Nattles by • Community Member
  • 158 Views
  • 1 replies
  • 0 kudos
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