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Forum Posts

Lost subscription

Due to a router configuration change I lost all my nest devices and I had to redo. Now that I'm all setup again it says I'm on a free trial when my subscription is active until sometime in November. How do I get my subscription back on my account? Go...

jct by Community Member
  • 14 Views
  • 1 replies
  • 0 kudos

Nest schedule out of sync with thermostat time

Hi therethe thermostat is triggering the boiler to comeof ahead of schedule - the True radiant setting is set to ‘off’, so it should only come on at the exact time. But the heating comes on at 3pm and is supposed to come on at 5.30pm. I’ve checked ti...

AndrejV by Community Member
  • 2 Views
  • 0 replies
  • 0 kudos

Video

I can not play my camera videos 

Tonir10 by Community Member
  • 11 Views
  • 0 replies
  • 0 kudos

Nest Aware and Google Home

I have Nest app and nest aware with 2 outdoor cameras. I also have Google Home with a number of lights and switches. How do I merge the two into the Google Home app and is that actually the best thing to do?

Setting up

Need help to set up my google nest hub from scratch 

Nest Aware Cameras and Doorbells

I have my doorbell camera for a long time and have my subscription updated, but I have not been able to get any history. Some events are happening and I’m not able to see what’s going. Any feedback will be appreciated. Thank you

SusanaV by Community Member
  • 31 Views
  • 3 replies
  • 0 kudos

How do I set up Nest Aware Subscription for a second home?

I have a home in Texas with a Nest Aware Subscription. I want to set up a second subscription on a second home in another state. I have clicked on the email link I received when the second home trial ended but am unable to get it set up. Can anyone a...

pfull2 by Community Member
  • 80 Views
  • 5 replies
  • 0 kudos