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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 72840 Views
  • 186 replies
  • 57 kudos

Cannot change payment method due to Indian Banking Regulations

I cannot change the payment method for my nest subscription - eveytime I try to do it, a pop up appears telling me that due to RBI Regs, I need to update my subscriptions to e-mandates!I just want to change my credit card . I spend 30 mins chatting t...

Kiev by Community Member
  • 241 Views
  • 9 replies
  • 3 kudos

Contacting someone regarding my Nest Aware subscription.....

I have been trying in vain to contact someone about my subscription and am at the point where I'm just going to have to cancel it. There is no phone number to reach anyone and nobody ever calls back even though it says they will after opening an inqu...

Melana by Community Member
  • 134 Views
  • 2 replies
  • 0 kudos

I cannot update my Nest Payment card for the subscrtiption

Today my nest subscription runs out and I am trying to update the card details in my google account. It wont let me add/remove/update a card thats associhated with me Nest aware. Been on the chat for an hour with this issue.It looks like the expired ...

Gapti by Community Member
  • 279 Views
  • 8 replies
  • 0 kudos

Changing the billing credit card

I can't update the credit card for my Nest Aware subscription. My old card is expired. After screwing around for 20 minutes, I decided to reach out to support for help. Naturally, all I get is automated responses. Their response sends me to this link...

JimEGee by Community Member
  • 399 Views
  • 4 replies
  • 0 kudos

Resolved! Subscription options

We had an incident at our home and could only pull of a recording our Backyard battery camera and looks like the history only held for 3 hours so we can no longer get a recording of it. What are the current recording options for our cameras, batter a...

olsonkj by Community Member
  • 1014 Views
  • 3 replies
  • 1 kudos

New subscription

Hi I’m looking to get 24 hours video recording how to a sigh up for it 

Alaia by Community Member
  • 364 Views
  • 1 replies
  • 0 kudos

Nest Aware/Doorbell cameras/Annual cloud service

I have tried several different ways to connect or speak to someone within Nest Aware or Google Customer Service, but there are disconnected phone numbers. The drop-down menus do not give the proper choices, nor is there an option to speak to someone....

Unable to cancel the Nest aware subscription

I've been trying to cancel Nest Aware subscription since 2024 September since I have moved to new address, but I'm not able to do so.Now the one year is up and I was just charged $80 for new year worth of subscription.Help page is worthless and i can...

seungjlee by Community Member
  • 1204 Views
  • 5 replies
  • 1 kudos