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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 43465 Views
  • 186 replies
  • 50 kudos

NEST CAMERAS SUBSCRIPTIONS AND SUPPORT

NEST CAMERAS SUBSCRIPTIONS AND SUPPORT IS ABSOLUTELY THE WORST. A COMPANY WITH A PRODUCT THAT YOU ARE EXPECTED TO RELY ON A COMMUNITY FORUM TO GET HELP. NO LIVE CUSTOMER SUPPORT AT ALL. SHAME ON ME FOR NOT DOING MY HOMEWORK BEFORE PURCHASING. I'LL BE...

LJ902 by Community Member
  • 66 Views
  • 1 replies
  • 0 kudos

Google One Subscription - Nest Aware Missing

We recently subscribed to the 2TB Google One plan, which was advertised as having Nest Aware as part of it.In my One account, I do not see Nest Aware listed, and have now lost all history of recordings (used to have a seperate Nest Aware subscription...

M_K by Community Member
  • 83 Views
  • 2 replies
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Nest Aware Footage

I thought I had Nest Aware but didn't, somehow the subscription had lapsed.. so I re-started the subscription.When I went back in to the app it wiped the footage that the app was showing me from that day.. is there any way to get it back? I'm guessin...

Lyndhurst by Community Member
  • 102 Views
  • 1 replies
  • 0 kudos

Can't Cancel Nest Subscription! HELP

As everyone knows, Google stopped supporting Nest in April this year. I thought charges would cancel automatically after April, but we are still being charged every month for a service we're not getting. I can't log into our Nest account through Goog...

Night Vision on plug in outside camera

Several months ago, night vision on one of my cameras went out. In Nest Aware, I tried moving it from “auto” to “off”, unplugged the camera, cleaned the lens (which was not dirty) and “uninstalled” and re-installed” the camera. Nothing works. I reach...

Carrie2 by Community Member
  • 89 Views
  • 1 replies
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Nest Aware subscription

Hi,I ordered Nest aware 3 weeks ago and still have no history option. Please help asap. I see my subscription in my profile.

Switch billing from Monthly to Annual

When will the ability to switch from monthly to annual billing become available? I was told to cancel and resusbcribe to effect this switch, but then I would lose access to all of my video history.

mttk2724 by Community Member
  • 108 Views
  • 1 replies
  • 1 kudos

Google asshats charged me twice again this year for nest Aware

For the second year in a row, these dbags at Google have charged me twice on the same exact days as last year for using Next Aware. You'd think after getting the charge disputed last year, one of these muppets at Google could have prevented the same ...

Noodleman by Community Member
  • 105 Views
  • 1 replies
  • 0 kudos