Google Nest Community

Professional monitoring

I want professional monitoring with my best security system. What are my options?

Wrong device on nest aware subscription

HiI purchased a nest aware subscription (on a google nest thermostat) instead of my nest door bell. How do correct this without cancelling existing subscription (I purchased annual). Can I switch the device? Both are in same property/structure

Nest

We cannot turn on the heater and the Nest itself isn’t working 

How does one raise a support ticket with Google/Nest these days? Seems very difficult to find how?

Support issues with; 1) Safari and home.nest.com not working2) Still (after 12+ months) Nest aware Cams not working with Away and schedules

Got a new cell number, now nest isn't giving photos or who is at door. How do I get this fixed?

No QR Code and No Setup Code

Resetting device due to WiFi change. I don't have an 8 digit code or QR code on the device and I do not have the original box. Please advise.

Bought Aware Subscription under wrong email

Has anyone been logged into a different email in the "Google Store" without realizing and purchased under a wrong account? I was logged into my "spam" account automatically by the google store for some reason, so when I got the subscription email con...

Nest Aware Legacy Subscription Cancelled due to expired debit card in Nest's file, but not Google's

So, I have had Nest Aware for about 2 years and recently it was cancelled because our debit card on file with Nest expired. My issue is a couple of things, I migrated my account to google months ago and was under the impression my payments would be p...

Changing command “OK Google”

May I know how to change the “ok Google” command that we give prior to activating Nest mini

Nest aware not detecting people / ending early

I miss quite a lot of notifications for people on nest aware. Ive now had it when the nest aware stops recording when a person is clearly identified not knowing if ive received a parcel or not.Its all a bit poor really.