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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 40999 Views
  • 186 replies
  • 49 kudos

Nest Aware subscription

Hi,I ordered Nest aware 3 weeks ago and still have no history option. Please help asap. I see my subscription in my profile.

Switch billing from Monthly to Annual

When will the ability to switch from monthly to annual billing become available? I was told to cancel and resusbcribe to effect this switch, but then I would lose access to all of my video history.

mttk2724 by Community Member
  • 35 Views
  • 0 replies
  • 1 kudos

Subscription payment issue

I am trying to renew my subscription with my doorbell , For some reason, the payment is not going throughI left a message several times Left a message This is my new email address please send a message or conversation through this email that I am sen...

Nest Aware for 2 homes

If I have several cameras in my house in New York and my house in Florida, why do I need 2 subscriptions at $150 each. Is there a way around this or special pricing for multiple homes on Google Home.

Video history will not play full recording

I pay for Nest Aware. I can open the Google Home app and see my google nest cameras. There is event history going back for days, but I need to watch a video from less than 24hr ago and it won't play, just a spinning blue circle. I can see movement in...

Gatordog by Community Member
  • 185 Views
  • 2 replies
  • 0 kudos

Double Billed

I also just noticed I was double billed for my subscription this month. So I did a google search and what do you know, this has been going on for some time.I checked my statements and sure enough it was double charged in in 2023 and 2022. I called su...

Gujustud by Community Member
  • 113 Views
  • 1 replies
  • 0 kudos