Subscriptions and Services

saving videos

I need to save an entire video in history. It is being saved for 60 days, but I need to keep it longer then that. How do I do that?

Cameras recognized as both car and person seen

Both of my cameras are recognizing vehicles but also sending us notifications as a person for every car. How do we fix this and is anyone else having this problem? It's very confusing... a car is not a person

Nest recording

Hi I cannot see any recording of my cameras over one day, everything was working fine, and it just stopped over a week or two weeks ago

Refund and google kitchen phone number

I want the phone number who I can talk to and give them a piece of my mind. Cause that was my only 20 bucks to get a hair

My subscription price is doubled without notice

My subscription plan was 50 something for a year since 2019, But from last year it charged me over 110 I didn't even notice that until now.

Call me back ..can’t find old feed

I cannot review old feed and it is vital to my business I retrieve this information . Please email me back at # with proper ways to get ahold of a live customer representative preferably with direct phone number

Cancel renewal

I need to a refund of a charge

Resolved! Refund please

I cancelled my nest aware subscription months ago as I no longer use the nest doorbell. but I will still charge the yearly subscription. I filled out the help form and I’m still waiting for a call back. Can somebody please contact me to issue my refu...