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Nest Aware
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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 24787 Views
  • 186 replies
  • 42 kudos

Renewal really pissing me off

Got a charge for 170.56 for NestLabs. Got no notification of renewal increase. 40 minute phone call. 3 emails from the help desk over 5 days. Get told i have 2 subscriptions. I have ONE camera and have had for 7 years. They send me info and links for...

Odd redemption offer that isn't working

While Google has a redemption offer for my original dropcams, the offer is a foreign country. As much as i've tried to change this, call google. I spoke to someone who was kind, but after 20 minutes, he sent another survey and i was promised a call a...

Bad customer service

I was sent an email yesterday, by a Google nest aware representative. She asked for a case number from my interaction with customer service, which I provided and attempted to reply to. The message came back as undelivered because the address I sent i...

Deadhed by Community Member
  • 75 Views
  • 1 replies
  • 1 kudos

Nest black screen

I bought serial nest device all go black when time past. People told me it's the firmware updates. I try different form to fix that issues, but nothing resolved. It's the factory cable, used different outlets, try to reset and restart. But continued ...

Account recovery

Dear Google team My phone recently got formated and I lost all my data after that day I'm trying to recover my account ######### but not able to.There are no such OTC options. So please this is my request to Google team to recover my account ########...

Customer service

I was excited to get my home security consolidated, using Google products. This is looking like a mistake. I couldn’t even get through to the customer service rep I was speaking to. He dismissed my issue. I asked to speak to someone who could help me...

Deadhed by Community Member
  • 85 Views
  • 2 replies
  • 0 kudos

Nest doorbell offline

My NEST doorbell working fine on my Google Pixel phone but is offline on my wife's iPhone how I can fix that?No problem on her phone with other devices.

Bakalov by Community Member
  • 69 Views
  • 3 replies
  • 0 kudos

Nest Aware Plus

I had purchased Nest Aware Plus but did not realize it covered only one location. I just signed up for the second location, a condo, today, as I desperately need the history from this week because of the security situation/break-in.Does anyone know h...

LarryLun by Community Member
  • 75 Views
  • 2 replies
  • 0 kudos