Subscriptions and Services

Resolved! Google Home Premium in Croatia

I ordered new gen 3 Nest doorbell form the USA, I live in Croatia. There is no google store in croatia so will I be able to subscribe to Google home premium here? I would love 24/7 recording and other features.

Please update the software

I’ve never had an issue with my old nest system. Now I upgraded to the pro and it’s been the worst investment ever. It just drops left and right and is the biggest waist of money ever. I contacted support so many time and they just keep saying to fac...

Nest hub max not announcing the name of familiar face

I have nest doorbell and nest hub max. i configured familiar faces.and when a familiar face is at the door, I see in my home app notification with the name of the person. while the nest hub that declaring “someone at the door” only rarely says the na...

Nest aware plus

Familiar faces recognition works great. But I’d like to NOT be notified of a familiar face. And only be notified of UN-familiar faces. Is this available? If not, it should be an option to avoid unwanted and unnecessary people alerts.

Footage retrieval

Hello,I need to get footage from my nest doorbell from October2021. I have nestaware, but i am not sure how to obtain it. Is there a way to to just type in the date and year to get the footage?Thanks in advance.Frank

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