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Nest Aware
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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 186 replies
  • 31 kudos

Google migration error. Unexpected erro

Ok so I migrated my Nest account to Google. Paid a yearly subscription, I used to sign it with my yahoo email, that’s where everything is. Wasn’t a fan of Nest pushing my gmail account, however I now have an unexpected error when finishing my Nest mi...

Resolved! Subscription per Account, not per Home possible?

• ⁠Can we have a new Nest aware price model for different homes? (Only one subscription per Account instead of one Subscription per Home)I have 3 places and pay 3 x 5€ per month for the smart devices i have with just 1 Google Account.Can this be merg...

Drop Cam Pro Replacement

I have been a Nest Aware subscriber for 7 years. I have one Drop Cam Pro. That is the only devide I have. I never received any notification of the upcoming termination of support for this camera. I have read on this forum that cameras active 1 month ...

Nest Secure expiration

Have been advised that Nest Secure will cease to work in April 2024, and have now spent at a minimum FOUR days trying to get Google to honor the free "ADT self Install package" or the "$200 gift certificate". It has been impossible, going around and ...

Reconnect to cellular backup

For the last month my Nest system has not been connected to cellular backup. A couple of weeks ago I spent over an hour on the phone with tech support and have been so frustrated and out of patience I couldn't face the subject. Bottom line, support i...

Saluki08 by Community Member
  • 0 replies
  • 0 kudos

Nest aware camera’s always turning themselves off

As the title saysBrad you were answering then locked the thread without a recommendation or solution. Don’t do that again.This all started after the google takeover. Never did the camera’s turn off prior. Saving money on bandwidth?I wrote many compla...

MattBu by Community Member
  • 2 replies
  • 0 kudos

How to make a complaint?

Hello Please can someone help me with how to make a formal complaint? Nest has provided me with THE WORST service I have ever recieved and I want to speak to someone who can atleast bother themselves to pretend they care about me and my young family ...

Sammy1092 by Community Member
  • 2 replies
  • 2 kudos

Motion sensor

I'm trying to setup notifications for my motion sensors. I have 3 motion sensors that go off when one of the doors opens or closes, when they open or close I get a chime that comes from my nest hub. I'm trying to get a notification that goes to my ph...