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Forum Posts

Migration refund

I migrated over a month ago from Nest Labs. A day later Nest Labs charged me one year subscription. 279..00. My Nest Aware free month is over and now I have been charged one year from Nest Aware 120.00. I didn't receive the month free due to the Labs...

Subscription

I deleted my old credit card and added my new credit card. I want to renew my subscription

Gaudette by Community Member
  • 13 Views
  • 1 replies
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Adding faces not working😡

Finally got my nest doorbell cam from ADT yesterday and after asking me about 2 faces (do I know them or not, would I like to add faces) that function hasn't come up again although several other people have shown up at the door and the camera even re...

Pierre22 by Community Member
  • 8 Views
  • 0 replies
  • 0 kudos

Emergency

I need Edwin or Eugene from googe nest to cintact me urgently. Emergency!!!

Ceyda by Community Member
  • 5 Views
  • 1 replies
  • 0 kudos

Application Terrible quality worthless

Where to start on how bad this application is. There is no comparison to the Original NEST app. Half the time it does not work. It Captures many things but video is rarely available and when it is, it only records a few seconds. Wish I had never boug...

Nest Aware Subscription Managed By ADT

Hello. I recently got google nest outdoor cameras and doorbell through ADT Security. Now it shows they set me up with the basis Nest Aware Subscription which only does 30 days of recording but no 24/7 option. So for the past 2 weeks I reached out to ...

RRM by Community Member
  • 28 Views
  • 1 replies
  • 0 kudos

Problems With Google Doorbell Camera Face ID

I have a Google Battery Doorbell set up with a Nest Aware subscription however I am having difficulties with the system identifying faces.In particular, one of my adult daughters is regularly captured on the cam, however the app mis-identifies her as...