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Punker76
Community Member

Already have a camera, If I sign up to nest aware now, will I be able to see events for the week preceding my subscription?

1 ACCEPTED SOLUTION

MplsCustomer
Bronze
Bronze

@Punker76 

I think that if you are still on the free Nest Aware subscription that comes with a camera AND you sign up for a paid Nest Aware Plus subscription BEFORE the trail version expires, you'll be able to see the history on the trial subscription up to 10 days back for 24/7 recording and up to 60 days of event history.  But if your trial subscription has expired and you have no Nest Aware at present, you'll only be able to see history from when your subscription starts.

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3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Punker76 

I think that if you are still on the free Nest Aware subscription that comes with a camera AND you sign up for a paid Nest Aware Plus subscription BEFORE the trail version expires, you'll be able to see the history on the trial subscription up to 10 days back for 24/7 recording and up to 60 days of event history.  But if your trial subscription has expired and you have no Nest Aware at present, you'll only be able to see history from when your subscription starts.

Brad
Community Specialist
Community Specialist

Hey there!

 

I am glad to see that MplsCustomer answered your question for you! Thanks again for that @MplsCustomer! What they said is correct. I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

 

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

 

Please let me know if you need further assistance.

Best Regards,

Brad.

aatienza
Community Specialist
Community Specialist

Hey Punker76,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie