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Subscriptions and Services

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

I was double billed in December

I was double billed in December, I was charged twice on December 1st for $107.25 and then another charge for $10.72 I assume the $107.25 is for the whole year and the $10.72 is monthly for my other account. But why was I charged two times for my one ...

Mikechri by Community Member
  • 89 Views
  • 1 replies
  • 0 kudos

Billing issues

I’m getting charged for a nest subscription but I am not signed up for a subscription. My credit card wants me to cancel with nest but I can’t find any info or know how to get in contact with billing. I don’t even own a nest.

Hiccup by Community Member
  • 91 Views
  • 2 replies
  • 0 kudos

Problem with google home premium

I want to end my google home premium suscription, before the f... update my devices talked in english and spanish now the only speak english abd its a problem for my family please soution right away!!!

Jeroher by Community Member
  • 124 Views
  • 1 replies
  • 0 kudos

Nest Aware Subscription

I have been trying to cancel my Nest Aware subscription for over a year, but it is impossible to cancel! The Nest Aware subscription shows under my Google subscription & services and it shows the $10.66 monthly charges, but when I try to manage the s...

klozoya by Community Member
  • 103 Views
  • 1 replies
  • 0 kudos

cancel nest aware subscription as not working

My 1st generation Hello Doorbell no longer works. I paid for an annual subscription (it auto renewed) but now I’m getting nothing. I have tried to log in to cancel and get a refund but NOTHING works. I don’t know my Nest password and logging in to Go...

GKpem by Community Member
  • 151 Views
  • 2 replies
  • 0 kudos
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