cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Aware Subscription Refund

SheliaR
Community Member

You charged my account for nest aware subscription yesterday on the 5th. When I noticed it this morning, I canceled the subscription. I need a refund ASAP to keep my bank account from going in the negative. Please let me know where I can email or chat with a support person.

1 REPLY 1

MplsCustomer
Bronze
Bronze

@SheliaR 

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.