Nest Aware

Resolved! Does $60/year Nest Aware subscription cover both Nest cam and Nest doorbell?

I have a new Nest Cam with floodlight and a Nest Doorbell (battery), just installed. It isn't clear to me if the $60/year Nest Aware subscription will cover both of these devices, or just one of them? Do I have to have Nest Aware Plus for more than o...

Someone hacked my acccount n deleted the videos. Is it recoverable

So someone gained access to my google account giving them access to nest. I pay nest to hold onto my data for 60 days but they had it deleted to hide their theft. How do I get my data back?

Nest Aware subscription paid for but not working.

Resolved! Legit email from Nest Store?

Got an email today purportedly from the 'Nest Store' saying in its heading, Your subscription payment didn’t go through. The message was again repeated in the body in the approximate color as were the subsequent underlined portions. Your subscription...

Recently I purchased a year long subscription for Nest Aware and although I've paid for it, none of

A month ago I purchased a year long subscription for Nest Aware and although I've paid for it, none of my devices are recording or storing data. Also I didn’t have any of the features.

Update this forum to better track important customer feedback/issues

Please update this community forum to better track issues that are important to customers.How do you even track anything if every post gets locked within 1 week?This is ridiculous.You are restricting and muting our feedback.

Cannot add new Payment Method for Nest Aware - 1st generation

Hello, I have a new Credit Card. But when I enter all the new Credit Card details in the NEST app (Android or via any web browser) and press 'SAVE' then just nothing happens. I log-in to https://store.nest.com/ and press 'Billing Info'. Then I click ...

Could I use the same Nest Aware Plus subscription for two homes in two different countries?

Hello I have one Nest Aware Plus subscription in my main home in the UK. And I have two Google Nest indoor cameras working with it. But, I have another home in North America. Could I install Google Nest indoor cameras in that house, and use the same ...

Nest Aware Plus: Plan description unclear that multiple homes require multiple subscriptions :(

So, I recently added a Video Doorbell (wired) to my 2nd home. At that 2nd home, I already had several Protect devices (smoke dets). In first home, I have had a Nest Doorbell (wired) for couple years. I had an active Nest Aware subscription that has w...

Migrating Nest Cam Voided Original Aware Subscription Amount

I had purchased Nest Aware subscription back in 2019 for my indoor cam. Moving to a new home recently, I was prompted when I was starting the process to set it up that I needed to get authorization to delete the camera from the original home location...

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Resolved! Does $60/year Nest Aware subscription cover both Nest cam and Nest doorbell?

Someone hacked my acccount n deleted the videos. Is it recoverable

Nest Aware subscription paid for but not working.

Resolved! Legit email from Nest Store?

Recently I purchased a year long subscription for Nest Aware and although I've paid for it, none of

Update this forum to better track important customer feedback/issues

Cannot add new Payment Method for Nest Aware - 1st generation

Could I use the same Nest Aware Plus subscription for two homes in two different countries?

Nest Aware Plus: Plan description unclear that multiple homes require multiple subscriptions :(

Migrating Nest Cam Voided Original Aware Subscription Amount

Facial Recognition

Does $60/year Nest Aware subscription cover both N...

Legit email from Nest Store?

Cannot Setup Nest Hub 2nd Gen on Existing Paid Nes...

No option to upgrade to nest aware plus

Nest Aware Active but 2 of 3 cameras not recording

Invoices

Nest Aware subscription went to wrong profile

Google Drive or Nest Aware

My all systems are hacked