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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Charged for nest subscription that I cancelled

I just received a 107.25 charge from Nest. My nest aware quit working months ago, even though I still had an active subscription. I contacted Nest and cancelled my subscription. I no longer use a nest doorbell for this reason. I am now being charged ...

sderrow by Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Service not connected

My best is not working for months and keeps billing me for planits haven’t been connecting to service and all I been looking up is not working I been leaving chats and thing but no one answering. I want to cancel subscription and get refund for month...

Kakala by Community Member
  • 204 Views
  • 1 replies
  • 0 kudos

Subscription on inactive account

I have the following problem: I just contacted Google Support via chat and encountered the following issue. I have an account that is now inactive because I haven’t used it for two years. That account has a subscription that I would like to transfer ...

HMEMN by Community Member
  • 388 Views
  • 3 replies
  • 0 kudos

Dispute Charge on my account

I was charged $100 on a card that was not authurized to be charged on. Need to reverse charge and put on another card for payment. Can find anywhere to dispute this or call someone.

Double billed again, 12 months later

A year ago I discovered that I had been paying for both a Nest Aware subscription and a Google Nest subscription for the same cameras (apparently because one of the cameras was a Gen 1 camera and others were Gen 2 or something and the migration from ...

kdk by Community Member
  • 184 Views
  • 2 replies
  • 0 kudos
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