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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 71174 Views
  • 186 replies
  • 57 kudos

Renew subscription

I have Nest camera and I used to be able to see 10 days worth of footage. I no longer see that in every day it races I don’t understand what happened at my subscription expired can you please help me so I can get that back

Nest Aware Subscription issues

I’m receiving emails from Google Nest saying that my subscription is about to end as of 5/25/2025. My account states that’s it’s not even due till late June 2025?

Resolved! Subscription options

We had an incident at our home and could only pull of a recording our Backyard battery camera and looks like the history only held for 3 hours so we can no longer get a recording of it. What are the current recording options for our cameras, batter a...

olsonkj by • Community Member
  • 856 Views
  • 3 replies
  • 1 kudos

Nest Aware cancelation

Can you please cancel and refund the $150 charge made to my credit card on 4.19.25. I cancelled this thru the home app last year yet I am still being charged for this.

Nattles by • Community Member
  • 270 Views
  • 1 replies
  • 0 kudos

Refund for cancelling nest subscription

Please REFUND FOR CANCELLING SUBSCRIPTION for nest aware effective today 4/23/25. Your company automatically charged me today. Please reverse $86.96 charge. Living expenses are high and I can’t afford this service anymore. Thank you for your help.

Mayhew by • Community Member
  • 291 Views
  • 1 replies
  • 0 kudos

New subscription

Hi I’m looking to get 24 hours video recording how to a sigh up for it 

Alaia by • Community Member
  • 350 Views
  • 1 replies
  • 0 kudos

Nest Aware/Doorbell cameras/Annual cloud service

I have tried several different ways to connect or speak to someone within Nest Aware or Google Customer Service, but there are disconnected phone numbers. The drop-down menus do not give the proper choices, nor is there an option to speak to someone....

Re: Nest Aware Home/Away stopped working

Seems like we may be going through similar issues. Always glad to see we’re not alone. After having gone through the knowledge base articles and tried numerous steps, like resetting my password, creating a new Google account to link to the original N...

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