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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 39878 Views
  • 186 replies
  • 49 kudos

$160 charge?

What is the $160 charge for?

Bigd92677 by • Community Member
  • 138 Views
  • 1 replies
  • 0 kudos

Is there a way to see who deleted the footage on the app?

I've come into an unfortunate situation where another manager on the account is deleting footage in an attempt to hide things from me. Since the footage is gone is there a way to see which account user has deleted the footage? Just looking for proof ...

Resolved! Changing Current Nest Subscription

How do I change my nest aware subscription to no subscription but still use my cameras for viewing?I do not want to pay for a subscription.

Devin2 by • Community Member
  • 220 Views
  • 1 replies
  • 0 kudos

Charge on my account

I don't have a subscription and I got an $85 charge on my account idk what this even is please help me resolve this

Nest aware subscription covering all my cameras???

I migrated my accounts and still have access to the Nest App and Google Home. I have three older nest cameras (not sure what generation but they plug in) and a new outdoor camera. My question is, can I get a Nest Aware subscription covering all camer...

ellens1 by • Community Member
  • 214 Views
  • 4 replies
  • 0 kudos

Nest Aware Missing Events

I have two outdoor Nest cameras with a Nest Aware subscription. These cameras often miss motion detection events; e.g., package delivery, someone in backyard. Since the system only records video for detected events, I have no way to view video of eve...

TCle by • Community Member
  • 319 Views
  • 6 replies
  • 0 kudos

Subscription

Subscription won’t attach. I can’t view any history . Won’t record

Ireland by • Community Member
  • 152 Views
  • 2 replies
  • 0 kudos

Nest Aware believes I'm not home/emergency calling

Nest Aware has been sending me notifications constantly for last three days telling me emergency calling is off. When I try to turn it on it tells me that it looks like I'm not at home when I am. All permissions are on, confirmed my address is correc...

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