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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 56261 Views
  • 186 replies
  • 55 kudos

Tilgang til Google Nest Aware

Hei. Prøver å abonnere på Neste Aware men får ikke tilgang til å gjøre dette. Får bare feilmelding 404 og at jeg ikke har tilgang til siden. Hva gjør jeg galt?

Subscribe issues

I cancelled my service last year and I’m paying ADT for service and I got charged $185 or so and i wasn’t suppose to be charged. I opted out last year after I was charged

Svety877 by • Community Member
  • 208 Views
  • 5 replies
  • 0 kudos

Resolved! How do i resubscribe to nest aware plus

I cancelled my subscription a few days ago not knowing if I was able to afford the $200 for the renewal. So today which is my renewal date I have been able to come up with the full amount an now I'm unable to resubscribe my nest aware plus I tried on...

Unauthorized charge

My Nest device hasn’t worked for over a year and I cancelled the service I just got an unauthorized charge to my credit card $80, please refund that amount.

AB3003 by • Community Member
  • 145 Views
  • 1 replies
  • 0 kudos

Resolved! 2 homes on 1 Aware subscription?

I have 4 cameras in my main home and Aware subscription for 30 day event storage. I have a floodlight cam in another location (home). How can I add this device to my existing Aware subscription? The other home wants me to buy another subscription.

eewee by • Community Member
  • 461 Views
  • 3 replies
  • 0 kudos

Added same address as AWAY location

I accidentally added my HOME address as an AWAY address in Nest app Says to remove it go to google home I did and cant figure out how to remove the AWAY address

wdurr2011 by • Community Member
  • 126 Views
  • 1 replies
  • 0 kudos

Migrating account after divorce

This is an issue about a Nest thermostat. It only gave me the option of Nest Aware. I got divorced and kept the house with the Nest thermostat but my ex has the account linked to his email. He won’t transfer the account or help me in any way. How can...

Google Nest Scam (after nearly three years still being charged!!!!)

Hello Ronda,Latest meaningless email from google nest. Even though they are aware and gave us a case number (AGAIN!!!), we still are being charged. The charge showed up yesterday for $230!!! We must seek legal action at this point!!READ EMAIL BELOW!!...

Angus2017 by • Community Member
  • 208 Views
  • 1 replies
  • 0 kudos

Google Nest hub not displaying the video

My Google nest hub is not displaying videos. It says not able to control this device. Why says so. Can any one help me to overcome with this issue.

mpn1 by • Community Member
  • 121 Views
  • 1 replies
  • 0 kudos

Recover known faces and video history

My sybscription was terminated when my credit card passed its expiration date. I have now added my new card and started a new subscription. Can I recover all the known faces that was lost?Also, the video history was lost. Not as important as the face...

Paxter by • Community Member
  • 225 Views
  • 3 replies
  • 0 kudos
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