Contacting someone regarding my Nest Aware subscription.....

[Melana]

I have been trying in vain to contact someone about my subscription and am at the point where I'm just going to have to cancel it. There is no phone number to reach anyone and nobody ever calls back even though it says they will after opening an inquiry. Is there someone on this forum that can help?

[sicsacol]

Hi @Melana,

Thanks for reaching out to the community page. I understand you'd like to cancel your Nest Aware subscription and that you tried to contact us before regarding it with no success. No worries, I'd be more than glad to assist you.

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Cheers,
Jonathan 

[sicsacol]

Hi @Melana,

I haven't seen your form submission yet. Were you able to access the form without any problems? Let me know if you're running into any trouble or still need help.

Cheers,
Jonathan