How can I pull video footage that is older than 30 days? I need footage from 31 days ago

[lightdollar]

How can I pull video footage that is older than 30 days? I need footage from 31 days ago

[David_K]

Hi @lightdollar 

Unless you have Nest Aware Plus, which gives you 60 days of event video history, there is no way to do that I'm afraid. 

What you get with a Nest Aware subscription - Google Nest Help

[lightdollar]

Thanks David, I have Nest Aware was not aware of plus so I have now updated my subscription to the 60 days option. Is it possible to retrieve an extra week since of deleted history now that I have updated? Not sure but thought I would ask.

[lightdollar]

I now have Nest Aware Plus, is there any possibility to get history back to April 7th?

[David_K]

No it's not retrospective. To put it simply, Google was not storing your video history for longer than 30 days before you upgraded to Nest Aware Plus, so there is no video to retrieve, Google was not storing it.