4 weeks ago
Hi Guys!
recently wated to buy nest aware witch was not a problem to get before ,this time i went into nest aware webiste but on usa store where the price is 8$ dont know why i did it ,so i bhougt the subscription and there is an pop up saying””Subscription activation in progress, please allow 24 to 48 hours to complete.”” i am like weird i did not had this before when i got it from uk store, so i have waited like 2-3 days hoping it will work ,but it not, before it worked like straight away when i bhought so i could use all the features right away, then after like week i checked and still the same ,weird think it shows my next billing date invalid and says something like this :
3 weeks ago
Hi Meler,
Thank you for posting in the community. I understand you're having trouble purchasing your Nest Aware subscription and getting an error message: "Subscription activation in progress, please allow 24 to 48 hours to complete," and also an invalid billing date shows in your account. I'm here to help.
For further assistance, please respond to the following questions:
What model of Nest devices do you have?
Are you logged in to the right account, as the Nest cameras are linked to it?
Where are you located?
Did you receive the same billing invalid date message to your email?
Please keep me posted.
Regards,
Byron