Google Nest Community

Nest Aware - Something Went Wrong Please try again

I recently migrated from a Nest account to Google. I have two devices, doorbell and camera. I paid for Nest Aware. Nothing is being captured! When I press on the Button under setting for Nest Aware I receive "Something Went Wrong Please try again". P...

$120 subscription, stopped working. Cannot view footage on the app only on web browser.

There is an issue with seeing recorded footage in the app. When I try to open an individual camera (I have 4) it shuts the app down. The same hing is true in the Google Home app. Click on any one of the four and it crashes. My Pixel 4A just did an up...

Professional monitoring

I want professional monitoring with my best security system. What are my options?

Nest

We cannot turn on the heater and the Nest itself isn’t working 

How does one raise a support ticket with Google/Nest these days? Seems very difficult to find how?

Support issues with; 1) Safari and home.nest.com not working2) Still (after 12+ months) Nest aware Cams not working with Away and schedules

Got a new cell number, now nest isn't giving photos or who is at door. How do I get this fixed?

No QR Code and No Setup Code

Resetting device due to WiFi change. I don't have an 8 digit code or QR code on the device and I do not have the original box. Please advise.

Bought Aware Subscription under wrong email

Has anyone been logged into a different email in the "Google Store" without realizing and purchased under a wrong account? I was logged into my "spam" account automatically by the google store for some reason, so when I got the subscription email con...

Nest Aware Legacy Subscription Cancelled due to expired debit card in Nest's file, but not Google's

So, I have had Nest Aware for about 2 years and recently it was cancelled because our debit card on file with Nest expired. My issue is a couple of things, I migrated my account to google months ago and was under the impression my payments would be p...