Subscriptions and Services

Resolved! One account 2 locations

Hican I have nest thermostats 3rd gen @my home and thermostat E and nest camera in my holiday home on one nest account . We just bough a holiday home , stuff from google already ordered and will be installed next week but not sure if I can operate al...

Vehicles detected as people

I have been receiving push notifications for "person detected" whenever a vehicle drives by. This is occurring with only my doorbell camera, and not the wired camera also located on the front of the home. I would think this was a doorbell issue speci...

So Frustrating! Can't save clips!

Every since Nest merged with Google I can not save video clips! I can look back at clips but can not save them for future use. I must be able to do this like I have been able to in the past or I have no need for them anymore. I have made post on here...

Paid for nest aware but it didn’t upgrade

Paid for Nest Aware but nothing changed with the service. My nest account is the gmail I upgraded with, which seems to be the only requirement. There is also 0 support and no help for troubleshooting.

Nest Aware - Something Went Wrong Please try again

I recently migrated from a Nest account to Google. I have two devices, doorbell and camera. I paid for Nest Aware. Nothing is being captured! When I press on the Button under setting for Nest Aware I receive "Something Went Wrong Please try again". P...

$120 subscription, stopped working. Cannot view footage on the app only on web browser.

There is an issue with seeing recorded footage in the app. When I try to open an individual camera (I have 4) it shuts the app down. The same hing is true in the Google Home app. Click on any one of the four and it crashes. My Pixel 4A just did an up...

Professional monitoring

I want professional monitoring with my best security system. What are my options?

Resolved! Wrong device on nest aware subscription

HiI purchased a nest aware subscription (on a google nest thermostat) instead of my nest door bell. How do correct this without cancelling existing subscription (I purchased annual). Can I switch the device? Both are in same property/structure

Nest

We cannot turn on the heater and the Nest itself isn’t working

How does one raise a support ticket with Google/Nest these days? Seems very difficult to find how?

Support issues with; 1) Safari and home.nest.com not working2) Still (after 12+ months) Nest aware Cams not working with Away and schedules

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Resolved! One account 2 locations

Vehicles detected as people

So Frustrating! Can't save clips!

Paid for nest aware but it didn’t upgrade

Nest Aware - Something Went Wrong Please try again

$120 subscription, stopped working. Cannot view footage on the app only on web browser.

Professional monitoring

Resolved! Wrong device on nest aware subscription

Nest

How does one raise a support ticket with Google/Nest these days? Seems very difficult to find how?

Nest Aware Footage

Video history

can't upgrade to nest aware plus

Google home devices playing the song Lights

Adding new wired camera to my Nest Aware subscript...

refund gen 1 aware

Subscription issue with Nest Aware

Nest aware Faces

NEST CAMERAS NEW PASSWORD

Recover known faces and video history