3 weeks ago
My nest thermostat is not connecting to wifi after wifi was down for 1 day. All my devices have automatically reconnected but not successful with my thermostat. Please help. It's too hot.
3 weeks ago - last edited 3 weeks ago
Hi LuwamAfe,
Thank you for posting in the community! I'll be glad to work with you toward a solution for your Nest thermostat device not connecting to your home's Wi-Fi.
If your Nest thermostat device gets hot, make sure to unplug it in order to avoid its damage or a hazardous electric situation. In order to provide the appropriate assistance, could you answer the following questions?
Can you please confirm your thermostat model? Feel free to check the article: How to tell which Nest thermostat you have.
What was the reason for the Wi-Fi being down for an entire day?
Is the thermostat recognized by your app?
Are you trying to connect to the 2.4 GHz or the 5 GHz network?
Do you see an error code or message on the thermostat?
Please keep me posted in order to investigate further.
Regards,
Humberto