3 weeks ago
I cannot find the ability to have my Nest learning 4 thermostat screen stay on. It seems to light up, only when near which is not helpful. Why not visualize the data from across the room , especially, when I don't have my phone with me?
3 weeks ago
Hi Squatchmo,
Thank you for reaching out to the community. I see that you’re experiencing trouble where the always-on screen display isn't working on your Nest Learning Thermostat 4th Gen, and you're finding it hard to read the data across the room, especially when you don’t have your phone with you. I'm happy to help.
The Farsight feature allows you to enable or disable the display menu information on your thermostat screen when it notices you enter the room or approach the device itself. Additionally, the Nest Learning Thermostat 4th Gen comes with a Dynamic Farsight, which means when a person is far away, a larger, easier-to-read font is displayed. As a person walks closer to the thermostat, a more detailed display is shown. Nest thermostats are designed to maximize energy efficiency, which is why the display automatically dims when not in use. This helps conserve power.
To learn more about the feature, please visit this helpful article to learn about Farsight screen options.
Currently the display screen always-on option isn't available yet; we’re always seeking ways to improve. Please consider sharing your thoughts and experiences by submitting them to the feedback form; it'll help us to work on future updates.
Please let me know if you have any further questions.
Regards,
Byron