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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 8 kudos

YouTube not loading

I've had chromecast for around 12 months, since yesterday i can't load YouTube & takes around 10 to 15 seconds to load other apps, what's gone wrong ?

moford by Community Member
  • 34 Views
  • 0 replies
  • 0 kudos

Chromecast disconnecting

I Chromecast Twitch from my android phone to my tv but after a while it loses connection & no matter how many times I try to recast it, it just won't cast. According to Twitch it is casting when it isn't. The only thing that works is to unplug it whi...

Resolved! Inherited Chromecast 2nd Generation

Hi, I inherited a google Chromecast from a former roommate. Upon attempting to use it, I was told that the wifi isn't it connected, but I'm unable to connect the wifi. I tried downloading the app and adding it (because I didn't set it up originally) ...

angwill by Community Member
  • 110 Views
  • 2 replies
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Cannot setup Chromecast - will not accept Google password

When I try to install Chromecast on a TV, the instructions change to Spanish. When I get to the step to enter my password on my Android I keep getting an error. I checked and re-checked and even changed my password. It still won't accept it. Is this ...

Carmie1 by Community Member
  • 60 Views
  • 1 replies
  • 0 kudos

Can't pair bluetooth headphones with CC

I'm trying to pair my Bluetooth headphones with CC but the option does not even show up. I go to settings but there is no accessories choice to select. There is no option at all to pair with headphones. There is one for speakers but not for headphone...

Resolved! Cast option not showing

I have been trying to cast YouTube from my IOS but the Chromecast device will not show. I will then try on my MacBook but the icon to cast doesn't even appear on the videos. I factory rested the device. I have deleted the app on my phone and reinstal...

tlxmg by Community Member
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  • 1 replies
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Google's dirty little secret

The Google TV remote constantly disconnects from the dongle. Google knows this issue exists. They refuse to validate it. Don't buy a Google TV. This is not acceptable.