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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Chromecast goes offline frequently

My Google Chromecast frequently goes offline even though it's right near the router. I have tried different distances from the router, but to no avail. I'm very certain the Wi-Fi signal is stable, so that is not where the problem is. I think the Goog...

jasongm by Community Member
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No sounds on chromecast devices

Multiple devices not getting sound from device. We have restarted, reset, and replaced some devices. It appears to possibly be an issue with a chrome update. Curious if anyone else experiencing this issue? Staff are casting from chromebook to chromec...

MikeJ2 by Community Member
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Casting to the TV

Every time I cast from any device to the third generation chromecast the TV pops up with a black screen and a blue cast symbol. I've restarted the chromecast, restarted the router, soft rebooted the Samsung tv and nothing seems to fix the issue. Any ...

Chromecast automatically connects

Hey, million dollar company. I know you have a lot of things to do but fix this, but this is so annoying. My pc automatically casts to some device for no reason, don't you think that's a big breach of privacy? Would try and fix this pronto. If it hel...

Stuck in a Signin loop - not able to set up Chromecast

We've been trying to set up our Chromecast for ever now. 2 tech professionals and 2 teenagers trying to use a plug and play device, this should be easy, right?Wrong. We've had nothing but trouble with the Chromecast. I tried setting it up in the den ...

Disconections during streaming (tablet to pc monitor)

A thread in a boardgame forum has prompted me to get a Chromecast so that my mates can follow the action on a pc monitor in app-based board games (e.g. Oathsworn).Devices used:Samsung Galaxy Tab A7LG monitorGoogle Chromecast (bought in 2021, model no...