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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
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Casting from chrome causing backwards and forwards issues

Hi all, I have an unusual problem which I thought would be fixed by getting fibre installed, it did not.All normal streaming sites work with no drama but when I stream directly from chrome the video will bounce backwards and forwards whenever it want...

Huntsman by Community Member
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First Gen Chromecast Setup

Is it in any way possible anymore to re setup a first gen Chromecast? The device was working perfectly fine but I changed wireless networks and now it will come up on tv but can’t be found in the google home app. tried connecting to its hotspot, stil...

Bizambish by Community Member
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Chromecast not connecting to wifi

I’ve tried everything to connect my Chromecast to wifi and it’s telling me no every time. I even tried connecting it with another tv and still to no avail.

DMarie254 by Community Member
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Sem sinal chromecast

Está sem sinal mesmo seguindo os passos feito pelo fabricante só aparece Chromecast e volta a ficar sem sinal  

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Disconnect and reconnect chromecast with new wifi

We sent our old tv (not a smart tv) and old chromecast to college with our daughter. She can't get it to connect with her wifi because it keeps trying to find our network. How do we fix this?

DWeir by Community Member
  • 92 Views
  • 1 replies
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