cancel
Showing results for 
Search instead for 
Did you mean: 
Chromecast
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

How to make a warranty claim Chromecast

My Chromecast keeps cutting out and glitching. I have emailed back and forth with support but their troubleshooting issues are not working. I bought it in January and want to make a claim under the Warranty. I sent a message to Google via email and v...

Jesmeria by Community Member
  • 7 Views
  • 0 replies
  • 0 kudos

Chromecast found. it needs to be activated before setup.

I used to be connected to a different wifi, and I enjoyed my Chromecast a lot.Then, I had to move, so I'm trying to re-connect.I'm getting the message, "Chromecast found. it needs to be activated before setup."It suggests I use a different phone, but...

Up2Parr by Community Member
  • 33 Views
  • 1 replies
  • 0 kudos

Chromecast set up

Why cant i get i to google home? A small screen pops up says so something bout administrator? Ive never seen this b4. I cant get into the home app

GemStar77 by Community Member
  • 13 Views
  • 0 replies
  • 0 kudos

Resolved! Can't connect to Wi-Fi after broadband service provider change

I have changed from BT to Sky. When I try to connect to my TV using the Google Home app I get "Can't connect to Wi-fi" on the TV screen and "This device was previously set up by a different user. Please factory reset the device."I have performed a fa...

Graywag by Community Member
  • 103 Views
  • 5 replies
  • 0 kudos

Chromecast Restarts When Attempting to Cast

When I try to cast a show (tried both prime video and Netflix, both apps up to date) the chrome cast would say "ready to cast and show the app's home screen, but as soon as I hit play on a show, it would restart. I tried factory resetting it and rebo...

GabrielC by Community Member
  • 12 Views
  • 0 replies
  • 0 kudos

Chromecast gen 1 won't connect to home app or TV

Hello, I was gifted a gen 1 chrome cast, and I tried to add device to my home so I can start the set up, but it is not working. It will show "google Chromecast" momentarily on the TV, and then the message quickly goes away and instead says "no input"...

Kitkat88 by Community Member
  • 96 Views
  • 9 replies
  • 0 kudos

Resolved! Gen1 Chromecast not detected on google home

I recently moved and my wifi network changed. I couldn't find chromcast in google home on my iPhone, so I reset it a couple of times, followed all the troubleshooting steps available on chromecast help pages but still can't find the device. I don't h...

rahulbhat by Community Member
  • 158 Views
  • 12 replies
  • 1 kudos