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Forum Posts

Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 15198 Views
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  • 10 kudos

How to find google remote in app??

Casting YouTube to my screen from my android phone, there is a video which is asking for confirmation to play. There used to be an in-app remote which you would use to select and confirm 'yes, play this video' but I cannot find it any more. Many foru...

Rupert2 by Community Member
  • 99 Views
  • 1 replies
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Ambient Mode doesn't work anymore ?

I had to operate a factory reset on my Chromecast and ever since then I can't use the "Ambient Mode" feature, every time I click on it it shows a screen with "Device Settings" with nothing in it. I restarted my internet provider, reinstalled the Home...

Génération of my chromecast?

I bought m’y chromecast vidéo V 2018 d in march 2019 and I havé streaming problèms with application MAX

GoyaveML by Community Member
  • 135 Views
  • 1 replies
  • 1 kudos

Disconnects

Hello, my chrome cast is not working due to the WiFi not being connected to the same network. When I try to disconnect from the WiFi via the google home app via settings it Is, it will not even let me click on this and says - “These settings are unav...

Chlo by Community Member
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  • 1 replies
  • 0 kudos

Google Chromecast (black remoteless one) not working with Disney Plus

Hi All, so I updated my Disney Plus app and my disney won’t cast from my chromecast anymore (it casts but the shows won’t play because it doesn’t support the media)I have the black chromecast not the white remote one.can anyone please tell or help me...