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Forum Posts

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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I want to ask

I have a Google chromedevice that only connects to a sound without a picture. The problem with the picture is that it does not appear. Only the sound of the video comes out without its picture.

Wasayef_m by Community Member
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Resolved! Not able to cast my screen

I am not able to cast my screen on mi box 4k via chromecast built-in. When i use cast button on youtube it works but when I used Google home app it is not working