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Forum Posts

Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 357 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27296 Views
  • 0 replies
  • 12 kudos

Out of the Box Google TV Streamer won't update and is unusable

Fresh out of the box Google TV Streamer won't update and "due to the importance of the update" it won't let me continue.I have tried connecting over ethernet, wireless, and even an open guest wifi. In all scenarios it connects fine but when it tries ...

JordanH by Community Member
  • 45 Views
  • 1 replies
  • 0 kudos

Streamer: Different Apps in Different Profiles

I recently purchased theGoogle streamer. My husband and I have separate profiles, I find when he installs an app, it shows on my profile. If I delete an app, it’s deleted from his profile. I don’t understand why the point is of having separate profil...

Darcyl603 by Community Member
  • 16 Views
  • 0 replies
  • 0 kudos

MLB.tv app not all functions are working

I have google tv streamer and through the MLB.TV app I can play the recap or condensed version of a game but I cannot watch the game live or the full game on replay. Can you help with this, it has just started doing this prior to 2 days ago it was wo...

Warrenhav by Community Member
  • 367 Views
  • 15 replies
  • 3 kudos

Suggestion: A Faster, Non-4K Chromecast Model.

Hello,I wanted to share some feedback from my recent experience as a customer, which I hope might be helpful for your product team.I have been a Google user and owned one of the older, regular Chromecast sticks for a while. I was looking to upgrade i...

Muradik by Community Member
  • 61 Views
  • 0 replies
  • 0 kudos

Untrusted device

Any update for This topics. I'm still having the same problem. I've reset the Google Streamer several times, and it still fails. How can it go so many months without being fixed?https://www.googlenestcommunity.com/t5/Streaming/Can-t-Cast-to-Google-TV...

Google Streamer setup.

I am having any amount of trouble getting Google Streamer to connect to my Google account.i have a strong wifi signal all my passwords are correct. I come to the very last step in the Streamer setup and the message says cannot connect to Google accou...

RDS04 by Community Member
  • 136 Views
  • 7 replies
  • 0 kudos

TV Streamer Hard Drive anot Detected

I have tried every possible arrangement and whatever I do, the Google TV Streamer cannot detect my correctly formatted hard drive. It just doesn't see it.Any tips on what might be going wrong? Really at the end of my tether having mainly bought the d...

Google streamer

Why does the streamer revert to HDR 10 plus instead of Dolby vision as my TV is high spec and has Dolby vision the only way is to force Dolby vision in settings it won't auto switch to Dolby vision

Robo73 by Community Member
  • 56 Views
  • 0 replies
  • 0 kudos

Google Chromcast tv remote

Google Chromecast tv remote does not pair , We have used 3 different google tv remotes and none will pair up in the past month and a have.. We have been without a tv for the last month and have. A technician come out to our place to make sure the int...