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Forum Posts

Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 17366 Views
  • 0 replies
  • 10 kudos

Resolved! Connecting Chromecast to new WiFi

I removed my device from the Google App because it wasn’t connecting when I trying to set it up. I was trying to connect it to a new wifi but I realised that might have been the wrong move. Is there anyway I can re-add the device I deleted or do I ne...

Larrybr by Community Member
  • 968 Views
  • 2 replies
  • 1 kudos

Chromecast no code on TV

I have moved recently, and I am trying to setup a 1st generation Chromecast on another TV. I have verified HDMI input and I have reset the Chromecast. Google will find the device, but the TV does not display the generated code.TV is displaying "No Si...

AlanLG by Community Member
  • 2862 Views
  • 3 replies
  • 0 kudos