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Chromecast
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Forum Posts

How to make a warranty claim Chromecast

My Chromecast keeps cutting out and glitching. I have emailed back and forth with support but their troubleshooting issues are not working. I bought it in January and want to make a claim under the Warranty. I sent a message to Google via email and v...

Jesmeria by Community Member
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Chromecast Google TV fails to connect after factory reset

I am having issues casting from Android as well as from chrome from various streaming sites after factory reset.I had a issue with a white light blinking on my Google TV remote. I had contacted customer service and they had me do a factory reset.Afte...

Mstar1 by Community Member
  • 18 Views
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Running 2 hours behind

For some reason a few days ago, our chromecast changed area. I live in Melbourne Australia but now it's telling me in in Western Australia. So not only is our shows are running 3 hours after we should have watched our shows. When I go into setting th...

Kazza15 by Community Member
  • 11 Views
  • 1 replies
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How to use Chromecast Guest Mode?

Hello everyone, I have Chromecast with Google TV and want to enable Guest Mode, but I am unable to do so. I researched a few articles on the internet like How to Use Google Chromecast like a ProAll of these state that Guest Mode is not supported by G...

remote broken

the google store told me to come to this site to ask for a replacement since it should still be under warranty it has been less than a year since google dropped tv for this system.please advise me to the next phase and how to get the new remote. than...

TimC01 by Community Member
  • 26 Views
  • 1 replies
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Resolved! Can't connect to Wi-Fi after broadband service provider change

I have changed from BT to Sky. When I try to connect to my TV using the Google Home app I get "Can't connect to Wi-fi" on the TV screen and "This device was previously set up by a different user. Please factory reset the device."I have performed a fa...

Graywag by Community Member
  • 103 Views
  • 5 replies
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Chromecast Restarts When Attempting to Cast

When I try to cast a show (tried both prime video and Netflix, both apps up to date) the chrome cast would say "ready to cast and show the app's home screen, but as soon as I hit play on a show, it would restart. I tried factory resetting it and rebo...

GabrielC by Community Member
  • 12 Views
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