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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11497 Views
  • 0 replies
  • 8 kudos

Chromecast start up volume on MAX everytime

Always starts at full - blow your head off - volume NO MATTER WHAT YOU DO. This affects Netflix, youtube and others. As you are no doubt aware, these are some of the MOST WIDELY AND COMMONLY USED APPLICATIONS FOR CHROMECAST. It has been at least 8 YE...

jaadaefej by Community Member
  • 119 Views
  • 3 replies
  • 0 kudos

Chromecast keeps pausing

While watching TV using chromecast, it keeps pausing for 1<2 minutes during live TV streaming, then plays again. Does this a couple times an hour. Very annoying. Is this fixable?

Addzzr by Community Member
  • 132 Views
  • 1 replies
  • 0 kudos

Resolved! Youtube stopped working on my chromecast

Since yesterday evening, my chromecast can't read any Youtube content. The launch screen where we can see the logo is on the TV but no video can be read or chosen. All other apps work on my chromecast like Netflix, Prime or Crunchyroll. Anyone to hel...

PauPortgas by Community Member
  • 1032 Views
  • 13 replies
  • 4 kudos

google chrome cast keeps saying no connection

Hi, my google home keeps saying "No connection" when I want to connect with google chromecast.Chromecast is in the TV HDMI.I have google home app on my iphone, and internet. It's connecting. It even takes over my TV when I try to connect. But than.. ...

GeertjeV by Community Member
  • 154 Views
  • 1 replies
  • 0 kudos

Resolved! No sound from Chromecast?

Hey guys,Having an issue with my Chromecast in which one day the sound just stopped working. Have tried iOS, Android, Chrome Browser and a Windows Laptop. Have restarted the Chromecast via removing the power and re-applying it. TV's HDMI ports are pl...

iamsamp by Community Member
  • 263 Views
  • 3 replies
  • 0 kudos