Hi there!
It sounds like you're having some trouble setting up your Chromecast. Let's walk through a few steps to get things working.
1. Check your Chromecast's connection:
- Make sure your Chromecast is within 20 feet of your Wi-Fi router and the device you're using to set it up.
- Briefly unplug the Chromecast's power cord, then plug it back in.
2. Ensure your Wi-Fi network is discoverable:
- Hidden networks won't be detected by your Chromecast. If you're unsure about your network type, consult your internet service provider (ISP).
3. Restart your router:
- Sometimes a quick restart can resolve network issues. Unplug your router for 30 seconds, then plug it back in and wait for it to fully boot up.
4. Try connecting to a mobile hotspot:
- If you're still having trouble connecting to your Wi-Fi network, try setting up your Chromecast using a mobile hotspot from your phone.
5. Additional troubleshooting:
- Close and relaunch the Google Home app.
- Restart your mobile device.
- Use a different set up device
Once you've completed these steps, try setting up your Chromecast again.
Regards
Manuel
