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Chromecast Ultra and Chromecast Audio

Krazybruin
Community Member

In the last week I've noticed that regardless of which device (Android or Chrome on Windows 10) I use to cast audio to a Chromecast device (Ultra or audio or Gen 2), Chromecast doesn't want to stream long audio files. For example from SoundCloud, when I cast, songs will continuously be skipped until it finds a shorter version. This is happening on all my Chromecast devices.  I've rebooted my fiber modem, my Google mesh, reinstalled Google home, reinstalled my music apps, restarted my Chromecast devices, and nothing seems to work. And as I typed this message I decided to try YouTube music and that seems to work. So now I don't know if it's related to the length of the audio. 

7 REPLIES 7

GeremiG
Community Specialist
Community Specialist

Hi @Krazybruin!

 

Thank you for posting in the community. I'm sorry to hear about the issues you're experiencing with your Chromecast devices (Ultra, Audio and Gen 2), specifically when trying to cast long audio files from apps like SoundCloud, where songs are being skipped. I appreciate you detailing the steps you've already taken. I'm happy to help you!

It's noteworthy that YouTube Music seems to be working correctly, which suggests the issue might not be with the overall length of the audio but potentially with how SoundCloud is interacting with Chromecast for longer tracks. 

To help me find the best solution, I'll need to ask you a few questions:

  • Besides SoundCloud, are there any other specific audio apps where you consistently experience this skipping behavior with longer files when casting?
  • When casting from SoundCloud, does this happen with every long audio track, or are there specific albums, podcasts, or types of content where it's more prevalent?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi

GenericAzn71
Community Member

I'm having the same issue. Here's a couple of examples that don't seem to be playable on my Chromecast Audio.

https://on.soundcloud.com/dVSxi5TJYHuE3gM56

 

https://on.soundcloud.com/Sg2eTWrVahBksUmLA

 

GeremiG
Community Specialist
Community Specialist

Hi @GenericAzn71!

 

Thank you for posting in the community. I'm sorry to hear you're experiencing the same issue. I'm happy to help you!

We would greatly appreciate it if you could respond to the questions presented in the post below. 

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi

Chromecast Gen 2. 

 

Just SoundCloud.

 

No real rhyme or reason to tracks that won't play. Typically tend to be new tracks that aren't available on other streaming platforms.

Krazybruin
Community Member

I thought there was a pattern, I don't think that's true anymore. It seems consistently random (random songs but always those songs. If it was skipped before, it will always get skipped over) songs, short ones long ones. The song shared are By genericAzn71 also get skipped when casting to Chromecast Audio and Ultra.  I've noticed MicCloud also has same problem. But Amazon Music and YouTube music work fine. 

GenericAzn71
Community Member

Soooooooo is anyone attempting to fix this or do we just only use Spotify from now on without any recourse?

Krazybruin
Community Member

I've started using YouTube Music for my needs, cancelled subscription to Soundcloud