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Chromecast Ultra stopped Working

NicklasArd
Community Member

‎02-23-2025 09:07 AM - edited ‎02-23-2025 09:11 AM

Recently the chromecast stopped working. I can find it with Homeapp and other apps like Netflix etc. finds it but when I try to stream the video won't show up on screen.

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2 REPLIES 2

NicklasArd
Community Member

‎02-23-2025 09:08 AM

It happened today around 17.30

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tajennifer
Community Specialist
Community Specialist

‎02-26-2025 12:19 PM

Hi NicklasArd,


Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Chromecast Ultra that is not found on the Google Home app, but other apps can find it. I understand how frustrating this situation can be. But don't worry; help is here. I need to ask for some information to provide the best solution:

  • Do you see any light on the Chromecast device?
  • Do you see any error codes while you are trying to stream?
  • What steps did you take to solve the situation?

Please keep me posted. I'll be waiting for your response.


Best regards,
Jenny

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