CCwGTV 4K update to Android 14 broke TV stream playback

[gurabli]

My CCwGTV 4K received the latest update UTTC.241218.004, now I have Android 14.

This update broke playback of direct live TV stream in all the apps. It looks that all the h.264 FullHD streams are affected. The playback is like slow motion with judder and audio out of sync. All these apps worked perfectly fine before the update. Many users report the same (Reddit). 

Source is DVB-C, TS stream from my cable TV provider.

Is this a known problem from Google's side? All the devices still on Android 12 are perfect. 

[jonicunha]

Hi,

Same situation with me! Maybe its related to h.264 codec?

[gdeamon]

I have two Chromecast 4.0 4K, one with Android 12, the other 14.
The one with Android 14 has a problem with H.264

[spacetimeC]

Exactly the same problem here with CCwGTV 4k. Source DVB-C live and recordings viewed with Kodi. Was flawless before update.

[Farrael]

I have the same problem, in FHD Channels. The Playback is like slow motion.
I have two Chromecast, one with Android 12 and other with Android 14 and with Android 12 I don't have issues.

[K70]

Same here, DVB-T2 streams are like slow motion after the update.

[MartinBayard]

Same here, tested with different players, display on my Chromecast 4k with Android 14 looks like slow motion, then it jumps forward to the current frame, and repeat the same. On the other hand mu other Chromecast 4k with Android 12 plays all the streams perfectly. Very disappointed by this upgrade, is Google trying to force users to upgrade to their Google Streamer? 😑

[gurabli]

Don't think so they are forcing the upgrade this way. Not too much of us are watching DVB streams, I guess. 

Still, nobody knows yet what exactly happened. 

[Froog]

Widzę że nie jestem sam po aktualizacji wszystkie apk do iptv tv się zacina zwolnione tempo. Co drugi kanał laguje, Google musi coś z tym zrobić o ile wyda jakaś aktualizacje 

[joni21]

Same for me

[GoogleNestTeam · Accepted solution]

Hey all,

Thank you for the discussion on this, the team would like to gather some additional info. If you could leave a reply to this comment with the following information, it would be greatly appreciated.

• What does your setup for the TV and Chromecast with Google TV look like? How do you have your devices connected, peripherals, etc?
• We're interested in how people watch cable TV on their Chromecast with Google TV. Do you have a device that takes your cable TV signal (DVB-C) and sends it over your Wi-Fi so you can watch it on your Chromecast? If yes, what's the brand of that cable-to-Wi-Fi device, and which app do you use for streaming (ie: Kodi)?

[gurabli]

Thanks for looking into this. 

My CCwGTV 4K is connected to internet over official Googl's power adapter with LAN, so it is a wired connection to my router. But if I use Wifi it is the same, not related.

For cable TV in my area the DVB-C stream is not encrypted and I have two backends in home network that provide the raw ts stream. One is Tvheadend backend on Linux server with Hauppauge DVB-C stick, and the other is an enigma2 stb with DVB-C and DVB-T(2) tuners.

On CCwGTV I use apps from Play for playback: dream Player TV for Tvheadend and Tivimate. Also VLC can playback the stream. But it doesn't work now after Android 14 update. 

It worked perfectly fine until the Android 14 upgrade was installed. On CCwGTV 4K where the update is not yet installed, still on Android 12 version, everything works perfectly. 

[jonicunha]

Hi,

My CCwGTV 4K is connected though WiFi and I use tivimate to whatch iptv channels using xstream codes.

Thís issue started after CCwGTV 4k upgraded to Android 14. I have two Google streamers with Google TV (Android 14), and two other devices with Android TV with the same application (tivimate) and they don't have this problem.

For troubleshooting I tried VLC player instead of the tivimate default player but the problem remained.

Note: I have channels that are working properly, I think it only affects h.264 codec.

Thank you!

[gdeamon]

I don't know what else to add here, just read, read and read what everyone writes.
TiviMate and the h.264 codec do not work after updating to Android 14 and it is not TiviMate's fault, because on Android 12 it works normally.

[K70]

Chromecast with Google TV connected directly by HDMI to an older TV, that doesnt`t have a DVB-T2 tuner.

A Raspberry Pi with the DVB-T2 module is connected to the antenna, and is in the same LAN. It is running Tvheadend to read the antenna signal, which is then available on the LAN for devices to stream. On the CC I use Kodi or Sparkle apps to watch the htsp stream.

Before the A14 update on CC this was running smoothly. Now the video is like slow motion, and audio sync is horrible on the CC. If I open the same streams on Kodi on Windows, the video is fine. Same with TvhClient on an iPad. Have done factory reset on the CC also.

[jonicunha]

Hello, almost a month has passed and I still have Google Chromecast without any use since it is mainly used for IPTV. 

Is there any news? Are you working on a solution?

[Kouseri]

I do have the same issue with CCwGTV4K after updating to Android 14. I used to watch Tvheadend DVB-C recordings using Kodi but now stream just stutters, audio is out of sync etc. Impossible to try to watch any recordings at the moment.

[AdamKa]

GoogleNestTeam - Stop asking about things that don't matter. It doesn't lead anywhere. I think the programmers working on GTV are 100% aware of the problem. The same problem occurs on other Amlogic devices (ATV14) e.g. Homatics box r 4k plus with an official dongle to watch LiveChannels app, with IPTV it's a bit better but you have to disable frame matching. This problem doesn't occur on Google Streamer. Why? Because it works on a Mediatek processor. That's why we can say that it's an Amlogic bug, maybe it's related to the system kernel. Until now CCwGTV worked on the old 4.9 kernel, after the update the kernel is version 5.15 - the same as with all other Amlogic devices with this problem. I would like to be wrong, but if it's true then it could be a very serious problem that Amlogic hasn't been able to fix for a long time.

[gdeamon]

You are absolutely right, I came to the same exact thing. I have several devices, Homatics box r 4k plus android 12 and 5.4.242 kernel, Thomson LEAP-S1 android 12 and 4.9.269 kernel, one Google Chromecast 4.0 4k android 12 and 4.9.269 kernel, no problem, only the other Google Chromecast 4.0 4k android 14 has a problem.

[Grzesiek1]

I have two Chromecast 4.0 4K, one with Android 12, the other 14.
The one with Android 14 has a problem

[waailasif3]

Same issue with tivimate and live IPTV streams on my CCwGTV Android 14.

[gdeamon]

GoogleNestTeam are you finally going to do something about it?

Sure enough time has passed since this crap was released?

You've ruined a lot of devices, how can you release something like this?

No more devices associated with you, no more Google TV!

No more Google Chromecast, no more Google Streamer !

[B3njammin]

Yeah what's the deal? You fixed the expired certificate issue on second gen chromecasts which are way older than Chromecast with Google TV, yet Chromecast with Google TV users who updated to Android TV 14 are still left wondering if this will ever be fixed?? I cannot use my device!! I haven't even heard anything from Google about this clearly widespread botched update.

[Andyfahc]

Same problem here. 

It affects all streaming playback.

Streaming app like Netflix and YouTube etc. Everything lags and stutters after firmware update 

[mc0776]

Facing exactly the same issue.

The update to android 14 made it unusable and it's like watching in slow motion.

"Outdated" devices with android 12 still working perfectly.

Even after factory reset, the issue persists.

[AlxD]

… at least post a reply with an expectation, to let us know what google is planning 

[AlanBarbieri]

---

@gurabli escreveu:

Meu CCwGTV 4K recebeu a última atualização  UTTC.241218.004, agora tenho o Android 14.

Esta atualização quebrou a reprodução de transmissão direta de TV ao vivo em todos os aplicativos. Parece que todos os fluxos h.264 FullHD foram afetados. A reprodução é como câmera lenta com trepidação e áudio fora de sincronia. Todos esses aplicativos funcionavam perfeitamente bem antes da atualização. Muitos usuários relatam o mesmo (Reddit). 

A fonte é DVB-C, transmissão TS do meu provedor de TV a cabo.

Esse é um problema conhecido do lado do Google? Todos os dispositivos ainda no Android 12 estão perfeitos. 

---

Tá difícil, até agora eles não se pronunciaram! Estou sem assistir meus filmes desde o dia em que atualizei essa porcaria, vou ter que comprar um Fire Stick. 

[Pheux]

I have the exact same problem (Chromecast 4K). Before Android 14, everything worked great. Now DVB live streaming from my ISP is choppy like I've never seen before. 

[AlanBarbieri]

Alguma novidade? 

[joni21]

3 weeks since this buggy update and still no pronunciation. Meanwhile I have a TV where I cannot see my favorite content. I guess I will need to buy a new box and never comeback to Google again

[Kubaksc]

How downgrade to android 12 ? Version 14 have bugs with codec h.264. I cant use my chromecast !

[Davexor]

Same here. Fix IT.

[NautilusX]

I have Google Streamer and I have noticed that content using H.264 works very poorly.
The image freezes and only the sound is audible.
Is there a chance to fix this defect in the new Google equipment?

[lmikel]

Same problem here with Chromecast 4k. Everything worked fine on Android 14. Now it is super laggy.

[NautilusX]

I just sold my Google Streamer and will not buy anything from this series again.

The lack of support and help from Google and software errors convinced me that choosing the Google streamer was a mistake.

[Andyfahc]

They don't give a **bleep**. Not a single post or acknowledgement about the problem. And it's been like 5 weeks for me now 

[Grzegorz93]

I have the same problem as the guys above. After updating to Android 14 on Chromecast 4K. 😕

[NautilusX]

As you can see, no reaction from Google 😞

[gdeamon]

For me, this whole Google thing is a bunch of losers after distance learning, only the lack of money will appeal to them, so we should boycott the purchase of their equipment.

[RasJaras]

Hi all, the only solution I found for now, is to change your Tivimate (if you have IPTV problems) for IMplayer, it has option to use VLC as an internal player, so it doesn't have to open VLC alone to play channels. It has similar design as the Tivimate.

It prevents video to freeze.