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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26097 Views
  • 0 replies
  • 11 kudos

Searchable Apps settings not working

I recently purchased and set up a Google TV 4K streamer, and I noticed that it only shows results from YouTube, so I tried to access the "Searchable Apps" setting, but it seems to be broken and keeps loading forever.I have already tried restarting th...

Sirop by • Community Member
  • 127 Views
  • 1 replies
  • 0 kudos

Camera Tapo c510w not streaming to chromecast V4

Hello there!I just bought the camera. I also have a chromecast, the new generation. After configuring the Tapo app I can connect to the camera on my Samsung s23 phone, see the image clearly, move the camera around and such. Then I linked the google h...

Paio by • Community Member
  • 161 Views
  • 6 replies
  • 0 kudos

Google TV Streamer 4k audio problem since latest update

I have a Sony TV with an optical connection to a receiver. When I turn on the TV with the streamer remote, CEC also turns on the receiver, but it takes a moment for the TV to switch to the external audio device. I have had a small problem with this i...

sinanju by • Community Member
  • 151 Views
  • 3 replies
  • 0 kudos

Not able to cast

I am not able to cast to the tv streamer. I am on the same network. Problem is that i dont see it in Google home either..I am connected to an open network without code at a hotel..please help

Mathiasw by • Community Member
  • 111 Views
  • 2 replies
  • 0 kudos

Lower volume while listening not available in settings

Hi there. I have a Chromecast plugged into my TV with Google assistants nearby. Now normally I should be able to go to Google home, devices, my Chromecast tile, settings, audio and access my Chromecast audio settings to find "Lower volume while liste...

Steviez by • Community Member
  • 119 Views
  • 0 replies
  • 0 kudos

brand new Google TV Streamer Remote - can't factory reset

Hi all,My father recently purchased two Google TV Streamer Remotes to go with his new Google TV Streamer. Both new remotes I paired up yesterday, no problems, but I did notice one of them seemed to have an issue with me using the on-screen keyboard a...

Google Streamer does not save Kodi app settings

Hello. I have installed the latest update in Google Streamer. I've downloaded the latest version of the Kodi app from the Play Store and given it permission to access all system files. It happens that every time the streamer is disconnected from the ...

Google TV Streamer (4K) image washed out

Newly purchased Google TV Streamer (4K) using a newly purchased Google HDMI cable. The image on the TV is washed out compared to native TV apps. It looks like there is a 25% white gradient over the entire image for everything streamed from the device...

dg_church by • Community Member
  • 98 Views
  • 1 replies
  • 0 kudos

Settings not "sticky" on TV streamer

After one day of using a new Google TV streamer I knew I had to customize some settings. I used the settings>>sound menu to turn on auto-volume levelling (because commercials on Paramount+ are about 30% louder than the content) and then turned on clo...

Scmrak by • Community Member
  • 92 Views
  • 1 replies
  • 0 kudos
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