cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Bronze
  • 5382 Views
  • 0 replies
  • 3 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Bronze
  • 21244 Views
  • 0 replies
  • 8 kudos

No Event Detected

My cameras will stop recording and say “no event detected “ when I know there was something. I do not see any setting to change this. I have had two security events happen and they were not recorded.

All my Nest cameras stopped connecting

All my Nest Cameras stopped connecting to the internet. Nothing changed they just stopped working then I tried removing the devices to start the setup from the beginning and now I'm not even able to add the Cameras to my account. Again Nothing change...

Smtz84 by Community Member
  • 314 Views
  • 1 replies
  • 0 kudos

Nest Camera isn’t charging

My camera won’t charge. I used the same charge to charge one of the other camera and it worked fine. Tried to reset by pushing the small button on the back-nothing happened. any advice?

Lizzy3 by Community Member
  • 147 Views
  • 1 replies
  • 0 kudos

Reporting a setup bug, Nest Doorbell 3rd gen

I already had the home app installed and apparently over time the Bluetooth permissions were either automatically revoked or never approved. Encountered Issue during Wi-Fi setup of the 3rd Gen doorbell, the WiFi setup would just simply error out inst...

kywildcat by Community Member
  • 202 Views
  • 1 replies
  • 0 kudos

Nest Camera (battery) Outdoor charging port cover

Surprised and disappointed there is no silicon cap cover to protect the charging port of this OUTDOOR camera. Leaves the whole system open to corrosion especially in the salt air. The little caps were included (actually attached) on our Arlo Cameras....

kmyers by Community Member
  • 934 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Doorbell (Battery) Consistently Missing Clear Vehicle Events Despite All Motion Settings Enable

Hello,I own a Nest Doorbell (Battery) and have been experiencing repeated false negatives in motion detection, specifically with vehicles. This is not the first time — it has happened multiple times under similar conditions.Scenario:Camera is pointed...

AnaIsaacs by Community Member
  • 982 Views
  • 1 replies
  • 0 kudos

Camera re install

Unfortunately I removed a camera with floodlight from my account. I tried to reconnect with the QR code and it keeps giving me an error message. The camera is hard wired. I tried resetting and reconnecting even after it told me to turn on/off airplan...

Cbracety by Community Member
  • 1745 Views
  • 3 replies
  • 1 kudos