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Cameras and Doorbells
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Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 445 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16290 Views
  • 0 replies
  • 6 kudos

Nest Camera (battery) Outdoor charging port cover

Surprised and disappointed there is no silicon cap cover to protect the charging port of this OUTDOOR camera. Leaves the whole system open to corrosion especially in the salt air. The little caps were included (actually attached) on our Arlo Cameras....

kmyers by Community Member
  • 126 Views
  • 1 replies
  • 0 kudos

Camera re install

Unfortunately I removed a camera with floodlight from my account. I tried to reconnect with the QR code and it keeps giving me an error message. The camera is hard wired. I tried resetting and reconnecting even after it told me to turn on/off airplan...

Cbracety by Community Member
  • 901 Views
  • 3 replies
  • 0 kudos

Green light blinking- Google nest cam

Hi! Not sure if this is the right spot to post. Today my husband and I were on the couch and noticed the green light on our indoor wired Google nest camera was blinking. Neither of us were watching the camera or had the app open. We both have 2 facto...

Lisabee11 by Community Member
  • 1287 Views
  • 3 replies
  • 0 kudos

Nest Outdoor Camera USB-C charging ?

Although I love the magnetic connector on the outdoor Nest camera, with the laws in the EU and India obliging a range of devices to offer USB-C charging, will there be a redesign with USB-C charging ?I do not believe that the EU legislation requires ...

jequid by Community Member
  • 704 Views
  • 1 replies
  • 0 kudos

Outdoor Nest Camera stopped working

2nd Generation Outdoor / Indoor Nest Camera stopped working. It is on continuous power supply, which is good as another camera shares the same power cord and is working fine. It states it is offline, and all the nest products are on a stand alone Wi-...

Cadman1965 by Community Member
  • 1319 Views
  • 3 replies
  • 0 kudos

Google Camera Error message when running diagnostics

Hey, does anybody know what this means? Error occurred when calling SupportService_GetAccountGraph:I’ve been having trouble getting the 24/7 to record on the timeline in the google app even though it’s plugged in so I tried diagnostics since googles ...

gtc1 by Community Member
  • 1176 Views
  • 2 replies
  • 1 kudos

Doorbell battery not charging or starting

Hello, my battery operated doorbell doesn’t seem to charge or start up. There are no lights when charging however I do see a green lightI and solid white light but it doesn’t stay lit. I’ve done a reset and I believe factory reset. I removed it from ...

skoman by Community Member
  • 2317 Views
  • 4 replies
  • 2 kudos