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Cameras and Doorbells
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Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 863 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16719 Views
  • 0 replies
  • 7 kudos

Remove Old Camera in Nest and Home

I transferred my Nest IQ Outdoor from Nest app to Home app yesterday. When I realised some of the Nest enhancements weren't available in Home I deleted the camera from the Home app (I now know this was not the right thing to do ) I have ended up with...

Steadyuk by Community Member
  • 113 Views
  • 3 replies
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Resolved! Talk through nest cameras no longer works on iOS 26

Talk through nest cameras no longer works on iOS 26. I have multiple cameras. Nest IQ indoor and out door. Nest cam indoor and nest hello. Settings for Microphone is enabled in nest app and within the phone settings. Feature stopped working after ins...

SalR by Community Member
  • 3085 Views
  • 47 replies
  • 11 kudos

camera is saying still connected to previous acct.

I have had my Nest Camera since 2018 and it works great. I changed WIFI. Tried to set up in Google home and unable. Went to Nest and it starts set up but tells me still showing in previous account and unable to connect. I AM THE ACCOUNT. How can I ge...

KathyR1 by Community Member
  • 274 Views
  • 8 replies
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Some notes on Wi-Fi compatibility of Nest Cam

Recently we migrated our Wi-Fi infrastructure to be Wi-Fi 7 ready. During the process, we found some caveats when configuring the Cisco WLC and Nest Cam. Just note them here in case someone needed since I can't find them anywhere else.Generally, Hell...

Nest Cam IQ Indoor NC3100US not working

I set up the camera using the Nest app on Android and it was working fine. About 30 minutes later it goes offline and nothing I do will get it back online. I tried:-restarting the app and my phone-unplugging and plugging the camera back in (minute+)-...

Torkav by Community Member
  • 222 Views
  • 1 replies
  • 0 kudos

Infrarot abschalten

Besteht die Möglichkeit das Infrarot bei den Kameras aus zu schalten? In der Dämmerung schalten sie ständig auf Infrarot und zurück. Ich befürchte, dass dies auf die Lebensdauer der Kameras geht.

1st Gen camera woes - Google please sort it out

I have four 1st gen camera devices which were purchased in 2020:2 x Nest Cam IQ outdoor cameras1 x Nest Cam IQ indoor camera1 x Nest Hello doorbellI have Google Home public preview enabled and "moved" them to the Home app several months ago. Since th...

RupertB by Community Member
  • 200 Views
  • 0 replies
  • 0 kudos

Constant notifications from outside camera zones.

I have set up 2 zones yet I keep getting people and movement notifications all day long when people are walking in the pavement outside them. There are no shadows being cast into the zones and I've tweaked all the settings, even shortened the zones f...

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Jitsuka by Community Member
  • 555 Views
  • 5 replies
  • 0 kudos