Remove Old Camera in Nest and Home

[Steadyuk]

I transferred my Nest IQ Outdoor from Nest app to Home app yesterday. When I realised some of the Nest enhancements weren't available in Home I deleted the camera from the Home app (I now know this was not the right thing to do 😞 ) I have ended up with a Nest App that still records it as a camera it doesn't function or allow me to open settings to delete it. It also shows up in Home as a link back to Nest but doesn't function. I have done a hard reset and tried to add again in Nest but it says its already there.

What I need is someone to go into my Nest account records and wipe the camera from my file so I can add again.

Any clues how I can go about doing this? 

Thanks in advance.

[NonsensicalNick]

I cannot say with absolute certainty, but I do not *think* you can re add to Nest. We are on a path, I believe, where the Nest app will be rendered not functioning. 

Would love if users had this option, but I do not thing it possible. I would think your only option is to add it back to Home app and use whatever functionality is there. 

[NonsensicalNick]

 found these steps (using Gemini)

How to transfer your camera back to the Nest app

1. Open the Google Home app.
2. Navigate to your camera's settings.
3. Select the option to "Transfer to the Nest app".
4. Confirm the transfer by tapping Continue.
5. Return to the Nest app and set up the camera again if it doesn't appear automatically. 

[MplsCustomer]

@Steadyuk 

Perhaps you should consider contacting Support. 

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.