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Cameras and Doorbells
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Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13914 Views
  • 0 replies
  • 6 kudos

Google Home App Notifications

I am having a problem that notifications from the home app are not working, usually after the phone is switched off. I have re-installed, cleared cache & data but still it randomly ignores these notification. All working ok on other devices, just the...

Shuggy by Community Member
  • 79 Views
  • 2 replies
  • 0 kudos

Doorbell offline, won't charge, won't factory reset

I have a 2nd gen Nest doorbell (battery). I went off line suddenly 3 days ago, with 3 days battery left. I have tried:- restarting the doorbell - did not work. I see white light, then nothing else- charging the doorbell - it doesn't seem to be doing ...

Kim16 by Community Member
  • 115 Views
  • 5 replies
  • 0 kudos

Google Nest Front Door Camera battery

My Nest Doorbell is wired to door bell system. The last time I checked the battery was at 75% and the home app sent me alert at 1:45am stating that battery is low. The temp was at 69 degrees. it was not set to record anything and it zone setup. why i...

eabostick by Community Member
  • 62 Views
  • 5 replies
  • 0 kudos

Resolved! I cannot access my cameras

I have two cameras that access to on another WIFI network. I am trying to set the cameras up on my home WIFI. I cannot access them even using the QR code in setup.

Kvwardrip by Community Member
  • 74 Views
  • 1 replies
  • 0 kudos

Cannot connect to NEST camera

Hello, I have previously connected this NEST camera to my Wi-Fi and Google home app and it worked for about a month. Then it randomly stopped working and I tried to factory reset and now I cannot connect. When I factory reset and try to connect, ther...

Estherk by Community Member
  • 67 Views
  • 1 replies
  • 0 kudos