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Cameras and Doorbells
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Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 477 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16313 Views
  • 0 replies
  • 6 kudos

Wireless camera

My outdoor wireless camera is not picking up events unless they are within 5 feet or so of camera. I have checked the connection, battery, motion sensor is high, I didn't add zones it should pick up anything in view. I have 2 outside roughly same dis...

LEIGHAM by Community Member
  • 44 Views
  • 1 replies
  • 0 kudos

Nest with floodlight can't be found

Bought a NCwF and it worked fine for a while, but had to change wifi network quite suddenly when our old router died.Now I cant get the cam back. Power is working, motion detection is working, but it's telling me to make sure its connected to the sam...

Pennwood by Community Member
  • 37 Views
  • 1 replies
  • 0 kudos

BoyKeep cameras

Has anyone successfully linked their BoyKeep surveillance camera with Google Home? If so, how did you do it. I can't find the app in the compatibility list, even though google itself states it is compatible in an online search.

Gemini for Home camera features

"To summarize what happened at home today, please turn on Gemini for Home camera features." I think I have the latest version of the app and I have the Google home pro advanced or whatever it's called. I'm running the preview version of the Google ho...

mrdcwolf by Community Member
  • 90 Views
  • 6 replies
  • 0 kudos

2nd gen wired doorbell installation

I've attempted to set up my doorbell with the provided instructions.I had replaced my doorbell transformer as it seemed to be at the very minimum of the doorbell requirements.The transformer tested good.I get a low power indicator when I attach the d...

Familiar Face Detection Stopped Recognizing me

The last time Familiar Face Detection recognized me was in July. I am constantly around the cameras, it picks everyone else up. Google Home still says "Mike seen" but no new photos of myself populate in the app. I am not deceased, nor am I a ghost I ...

Merashjr by Community Member
  • 48 Views
  • 1 replies
  • 0 kudos

NestCam outdoor Not Recording activity

Hello, I have 6 outdoor cams on my house. 2 on the corners of my house opposite each other facing the driveway/street. One camera records a majority of activity, cars, people, animals, etc. The other doesn't seem to record anything. Both cameras face...

Wireless doorbell battery life too short

I have had my doorbell set up a couple of weeks, and the battery life just isn't lasting. It seems to get 2 to 3 days at best, even on low power mode. I have set up detection zones, minimised detection and only have 2 or 3 events per day. I switched ...

JesseOC by Community Member
  • 40 Views
  • 1 replies
  • 0 kudos

Can't enable Familiar Face Detection

I'm not sure where to locate these laws to verify if the device is registered correctly. But I use to have Familiar face detection enabled when I lived in Missouri. I moved to Arkansas. Is my devices not working correctly as intended? • Devices that ...