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Ending a subscription

roadrunner0601
Community Member

If I cancel my Nest Aware subscription after 2 months, will I be reimbursed for the remaining 10 months that I did not use the subscription?

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@roadrunner0601 

Only if it is a gen 1 Nest Aware subscription, which apply only to specific 1st gen Google Nest cameras and doorbells.

Gen 2 Nest Aware subscriptions are not refundable.

This does not seem to be a policy specified in writing anywhere.

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@roadrunner0601 

Only if it is a gen 1 Nest Aware subscription, which apply only to specific 1st gen Google Nest cameras and doorbells.

Gen 2 Nest Aware subscriptions are not refundable.

This does not seem to be a policy specified in writing anywhere.