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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Can’t reconnect my Nest IQ outdoor after hard reset
I have done the hard reset and removed the camera from the app. The camera is now slow blinking a blue light. When I try to add the camera, it appears to only try adding when the blue light is on. It will not connect to the camera until the blue ligh...
Nest Camera won't stayed on
We bought five Google Nest cameras for outdoors, and one of them goes offline on a regular basis, and we have to get a ladder out every time, take it down, connect inside, and reinstall. It lasts about a day or two and goes offline again. This has ha...
Have older Neat camera that switched to new program after I purchased newer version Camera that uses
I liked the original nest program,, And I am having trouble converting old Cam back to the original Nest pr
Cameras offline - solution is 2.4 GHz WiFi
My camera+floodlight suddenly went offline so I checked troubleshooting ideas in this forum. Most are pretty cumbersome, involving a ladder and resetting the cameras. I happened to notice my 2.4 band WiFi wasn’t connected. All my devices (thermostats...
Buzzing doorbell chime in cold weather with Google Nest (2nd gen)
I installed a Google Nest Wired Doorbell (2nd Generation) this past summer and it was working great until the weather turned cold. Now, as it's cold out, I have the buzzing problem at the chime. I've read several other posts about this problem from o...
Yi iot cameras reading offline
I have 3 new yi iot cameras all of them are reading off line in the home app. I've contacted yi iot support everything is working on their end I can clearly see the cameras are operational in the yi iot app but still offline in Google home app. Yi io...
Indoor/outdoor battery 2nd gen. Wont work
For weeks now my camera has been offline and won't even show video. I might get 5-10 seconds before screen goes black. It has been on and off before but always came back. Not recently. Always plugged in. Different weather so thats not it. My internet...
Nest Doorbell No longer notifies any devices
I recently allowed the control of my Wired Nest_Hello Doorbell Camera to be switched to Google Home App (I was asked in the app for control). Since doing this, the doorbell still rings my mechanical doorbell fine in the house, and the camera works to...
Flood light camera will not connect to home app
Just bought a nest camera and floodlight and it will not connect to the app. Ive been on phone for three hours and its been over a week and no one has helped me do anything but go in circles. Ive troubleshooted everything 4 times now with every tech,...
Doorbell camera on a RV?
Hey thanks for helping me if you can. Recently started a new life style with the family and we're exploring the states via an RV fulltime. I'm not feeling comfortable drilling into the side of our camper due to water leaking into the inside. Super th...
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