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cant connect to wifi while setting up device (no internet)

Tsukubashi
Community Member

Recently, I bought a Nest Floodlight Cam. While setting up the device, I kept getting stuck at the stage where it tries to connect to Wi-Fi.

After a few hours of troubleshooting, I discovered that the device itself wasn’t faulty — it could connect to a mobile hotspot without any issues. It turned out that neither the camera nor the router was the problem, but rather the internet provider (Odido NL) , which appears to block the camera’s connection.

My solution was to set up a second router and run it as a standalone network, not bridged with the modem/router combo provided by the ISP That worked!

I thought I’d share my experience in case it helps someone else stuck with the same issue

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