Nest Doorbell wireless not working

[KyleL8]

For the last 2 weeks, my wireless Nest Doorbell has shown "live view unavailable". I've reset the doorbell a few times and recently deleted & reinstalled the doorbell.  I also added a wifi point nearby to increase the signal strength.  My frustration is growing.  Any suggestions?

[Inovated80]

I'm in the same boat as you horrible loading times and when I try to speak using the talk and listen it freezes.

I have cheaper cameras that work more in real time than Google Battery doorbell and outdoor camera and the video quality is so trash. 

Google should fix this but they will just come out with a new product that will have the same issues. 

[DeboraJ]

Hi Folks! 

Thanks for reaching out to the community! I understand that you're having an issue with your wireless Nest doorbell regarding an error message that says "Live view unavailable." I appreciate that you shared and tried some troubleshooting steps. I understand how frustrating these situations can be, but don't worry. Let me handle this from here!

Before we continue, I need some relevant information:

• What model of Nest Doorbell do you have?
• When did the issue start?
• How far is the doorbell from the router?
• Do you have other Nest devices in the house? If so, are they experiencing the same issue?
• Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera?
• What Wi-Fi frequency band are you trying to connect to (2.4 GHz or 5 GHz)?
• What is the status of the LED light?

Once you provide this information, I'll be able to assist you further.

Best regards,

Debora