Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
We have a nest protect which started beeping loudly as it had expired. Was able to take the batteries out but it continued beeping. Attempted to take the wires out but they are jammed in and completely stuck. Any ideas on how to get them out?
Well folks call it a coincidence but our smoke detector sensor failed oddly enough the day after the expiration date wonder if technology is on Google side…
Woke up this morning to the unit chirping and notice to replace batteries. Removed them and one was burning hot, enough so I had to submerge it in water for fear of it igniting and causing a fire. Seems like others have had similar experiences given ...
Hi,So i managed to get a first alert to replace one of my expired nest protects. Unfortunately ive had to return it as you cant download the first alert app in the UK ! this leaves us with no viable alternative as far as i can see. Can we get a repla...
Anyone know how to file a warranty claim outside of the "submit a form" that DOESN'T WORK, EVER? My smoke alarm is faulty and has lots of warranty left but Google is making it impossible to exchange. I'm not even asking for a refund, just a replaceme...
I believe my Google Nest product to be faulty.I have installed the recommended Energizer Ultimate Lithium batteries in my 2x Google Nest smoke alarms.I have one alarm upstairs and another downstairs. They both contain fairly new batteries. The downst...
Dear Google/Nest team, Discontinuing Nest Protect puts lives at risk. I am one of the people directly affected. Because of hypersensitive hearing, I went without a smoke alarm for more than a week — until I found Nest Protect. It has been the only al...
I have 10 Nest Protect Smoke alarms, all of which expired last month.I have replaced all of them.I cannot for the life of me figure out how to remove them from my Google Home app. I've moved them all to a new room called "Delete", to at least consoli...
Hello team can you look into a way that steam will not sound alarm?Thanks
Hello everyone,I have 6 GOOGLE nest smoke co deterctors in my home. As the systems have a limited lifespan of 10 years I knew that GOOGLE offered a special replacement/upgrade when one of the units would have to be replaced at end of life.Now I read ...
