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Nest Protect
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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 2080 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 124153 Views
  • 243 replies
  • 11 kudos

Scolding hot batteries

I also now experienced a low battery warning. Taking out the batteries, one (maybe two) is scolding hot, very dangerous, feel like it could have caught fire! I dont find the product safe, not sure i dare to put in new batteries? Please reach out to m...

Chriskn by Community Member
  • 43 Views
  • 1 replies
  • 0 kudos

Alarm (False Alarm) but No History In App?

We have 11 Nest Protects set up in our house. They randomly just started going off saying there was smoke (in the middle of the night with sleeping kids) and then all went silent after about 30 seconds. The odd thing is that the app does not show any...

Arc315 by Community Member
  • 130 Views
  • 3 replies
  • 1 kudos

Nest Protect Battery draining every month

Hi team,one of my battery powered Nest Protects is rapidly draining its batteries. Costing a fortune.can I see if there’s any news on this issue? I’ve seen other people raise it. I’m using Energiser Ultimate Lithium AA L91 batteries.They’re lasting a...

Bex2 by Community Member
  • 123 Views
  • 3 replies
  • 0 kudos

Replacing Nest Protects in the UK

I have 8 battery version Nest Protects all linked up together and covering not only my own home but also two other flats that I own/rent out in the same converted house - very useful as a landlord to be able to check/test that all NPs are working and...

Button corroded on nest protect

I have a Nest Protect and my center button is also corroded. I have a warranty but Google tells me they either want my credit card information or I have to mail them my device before a replacement is sent to me leaving me without smoke and carbon mon...

Nest protect

Hi could you help please my nest protect has come to the end of life I live in the uk and need to replace them where do I get new ones from if the first alert is a USA company thanks

Ianwhit by Community Member
  • 283 Views
  • 2 replies
  • 0 kudos

Nest Protect low battery and one EXTREMELY hot battery

Hi, purchased my nest protect 2nd gen in Nov 22. Received a low battery beep today and wen to check it out. One of the batteries was extremely, extremely hot to touch. Tested all 6 batteries and 5 were at 1.7 volts and the super hot one was .3 volts....

Nest protect expiring

I have Google nest protect products installed in my 3 bedrooms and 2 in the hallway of my home. Today I received a notice from them on my Google home app that the devices are expiring 路‍I was shocked to see after researching this notification that t...

Nest Protect allegedly off line for all if April

I got my monthly email regarding Nest report on June 13. It tells me my Neat Protect was not communicating for the entire month of April ! Everything showed fine on last months email report and everything seems fine today. My end of life for this uni...

RC519 by Community Member
  • 318 Views
  • 6 replies
  • 2 kudos