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Nest Protect
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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3684 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 137124 Views
  • 243 replies
  • 11 kudos

Goodbye to Nest Protect

The English voice used in Nest Protect alerts and tests was recorded by my sister.For me, and for many others who’ve lived with these devices, that voice has been a reassuring presence in the home. Every time the alarm runs a test, it’s her voice spe...

MATT39 by Community Member
  • 71 Views
  • 0 replies
  • 0 kudos

Moving the Nest Protect to a new network

Moving the Nest (BCD9) Protect to a new network. The Nest Protect is not shown in the app as a connected device, but when I try to reset it, the Nest Protect's verbal message says I must remove it from the system before I can re-add it.How do I reset...

Rick99 by Community Member
  • 113 Views
  • 2 replies
  • 0 kudos

Nest Protect QR Code Invalid

I have 6 Nest Protects. 4 of them are connected and show up in the Google Home app. The other two do not show up. I reset them and tried to add them as a new device. When I try to scan the QR code, I get an error code saying it's not valid. There is ...

Water Detector

Is there a compatible water sensor for the Nest Home System.

Capt29 by Community Member
  • 1284 Views
  • 1 replies
  • 0 kudos

My device on a nest system w/o consent

Fake developer adds my devices (several) to his home hub and has remote control and access to my sensitive and personal info. Downloaded apps mimicking my device's system apps making system changed and redirecting any and all actions performed on the...

Taotao by Community Member
  • 988 Views
  • 0 replies
  • 0 kudos

Trouble shooting

My entire windows, doors and other devices are offline; how do I bring back online

Obsolete devices

Know what I mean iPhone 6 what is it for updates on apps needs a WiFi connection only above 200 mb data ?