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Nest Protect
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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 4458 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 153594 Views
  • 243 replies
  • 11 kudos

Google Nest Doorbell Caught a Thief — True Story!

My Nest Doorbell camera footage helped police identify and catch a package thief in my neighborhood! The night vision quality is incredible and motion alerts are instant. Shared footage with 6 neighbors and now whole street is installing Nest! Best s...

Can’t verify voice

 My nest protect is saying it cant verify the voice. I have run tests multiple times, factory reset multiple times and no solution. Please help.

Johnwahl by Community Member
  • 261 Views
  • 5 replies
  • 0 kudos

Resolved! Nest protect too sensitive

I've seen other questions on this but none have been answered satisfactorily. My Nest Protect goes off with normal cooking smoke. I have the steam detector on. I have heads up on. I live in a one-bedroom condo where the kitchen is open to the living ...

heatherjv by Community Member
  • 387 Views
  • 1 replies
  • 0 kudos

Resolved! what to do with expired Nest Protects?

So, my 3 NPs have reached their end of life after 10 years. Since the product was discontinued, I had to find an alternative, and I just completed installing a 3-pack of First Alert devices.But these NPs are high tech products, and I can't picture to...

reggoboy by Community Member
  • 775 Views
  • 2 replies
  • 1 kudos

Goodbye to Nest Protect

The English voice used in Nest Protect alerts and tests was recorded by my sister.For me, and for many others who’ve lived with these devices, that voice has been a reassuring presence in the home. Every time the alarm runs a test, it’s her voice spe...

MATT39 by Community Member
  • 240 Views
  • 0 replies
  • 0 kudos

Resolved! Moving the Nest Protect to a new network

Moving the Nest (BCD9) Protect to a new network. The Nest Protect is not shown in the app as a connected device, but when I try to reset it, the Nest Protect's verbal message says I must remove it from the system before I can re-add it.How do I reset...

Rick99 by Community Member
  • 325 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Protect QR Code Invalid

I have 6 Nest Protects. 4 of them are connected and show up in the Google Home app. The other two do not show up. I reset them and tried to add them as a new device. When I try to scan the QR code, I get an error code saying it's not valid. There is ...