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Nest Protect
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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 83 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 123323 Views
  • 243 replies
  • 11 kudos

My device on a nest system w/o consent

Fake developer adds my devices (several) to his home hub and has remote control and access to my sensitive and personal info. Downloaded apps mimicking my device's system apps making system changed and redirecting any and all actions performed on the...

Taotao by Community Member
  • 18 Views
  • 0 replies
  • 0 kudos

Obsolete devices

Know what I mean iPhone 6 what is it for updates on apps needs a WiFi connection only above 200 mb data ?

Nest Protect allegedly off line for all if April

I got my monthly email regarding Nest report on June 13. It tells me my Neat Protect was not communicating for the entire month of April ! Everything showed fine on last months email report and everything seems fine today. My end of life for this uni...

RC519 by Community Member
  • 299 Views
  • 6 replies
  • 2 kudos

Successfully got a refund for my Nest Protect devices!

Hey friends! I posted about my Nest Protect devices not working as advertised and attempting to get a refund as my return window had closed. My original post is locked otherwise I would update there. See: https://www.googlenestcommunity.com/t5/Nest-P...

harter66 by Community Member
  • 270 Views
  • 1 replies
  • 0 kudos

I cannot add a Nest Protect to my account

I cannot add the 2015 Nest Protect 21A4 to my account (firmware version 3.0.0.16). The Nest Protect is new, but is from July 2015. I get an error when it attempts to set up the Nest network. The error is P000 (0.65). I have an IPv6 network with multi...

Nest Protect can’t reset

My Nest protect is flashing orange and says there’s smoke when there isn’t.I've removed the back cover, fully cleaned it etc and message persists. I’ve tried a hard reset, when it says it will reset in 5…..4, it gets to 4 then repeats there’s smoke. ...