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Nest Protect
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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Bronze
  • 4522 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 156029 Views
  • 243 replies
  • 11 kudos

Unit shows power is out

After some false alarms on my new first alert sc5, I decided to reconnect this unit to my nest account. It hadn’t been connected since having issues transferring cameras to Google home. I had to wipe all devices. Anyhow I replaced the batteries and r...

kramerATX by Community Member
  • 101 Views
  • 0 replies
  • 0 kudos

What a rip off

What a rip off that Google have dropped their smoke detection. Their advice is to buy a first alert device which you cannot source in the uk, only available in the USA, and by all reports is utter garbage. At the moment would you really want to be en...

No longer able to hang Nest Protect

I have a number of perfectly good battery operated Nest Protects - but can no longer hang them off the ceilings where needed because the hooks (is that what they are called) that sit on the back of the detector unit itself are broken off.It’s not the...

Problem to connect With Nest Support?

Nest Support call now for solving any issue with any of the nest device. How can I get a Nest replacement?How to fix can’t log into nestnest thermostat 1.4 on heat pump system heat not reaching set tempTenda IP camera authentication issue with Google...

satyaNest by Community Member
  • 220 Views
  • 1 replies
  • 0 kudos

Bring back Nest Protect, First Alert sucks.

Extremely disappointed in @googlenest for killing the Nest Protect. My 'official' First Alert replacement just had a false alarm AND failed to notify my phone via Google Home. This is a massive safety regress. Google needs a real 1st-party smoke dete...

SoCal1 by Community Member
  • 773 Views
  • 4 replies
  • 3 kudos

Nest Protect Expiration

Is there any way to tell when a Nest Protect device is going to expire just from the box? I see a lot of them for sale on third-party websites, and I wouldn't want to buy one of these devices only to find out after I've opened it that it's expiring i...

rockerin by Community Member
  • 1516 Views
  • 6 replies
  • 0 kudos

Nest protects will not connect to wifi

I purchased and installed three Nest Protects in 2019 without issue. In 2024 we changed internet providers, and since then, I cannot connect our Protects to wifi. I’ve tried everything. I recently had to change our wifi password again, and had to go ...

sscat by Community Member
  • 313 Views
  • 1 replies
  • 0 kudos