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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3825 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 142322 Views
  • 243 replies
  • 11 kudos

Nest protect too sensitive

I've seen other questions on this but none have been answered satisfactorily. My Nest Protect goes off with normal cooking smoke. I have the steam detector on. I have heads up on. I live in a one-bedroom condo where the kitchen is open to the living ...

heatherjv by Community Member
  • 55 Views
  • 1 replies
  • 0 kudos

Nest Protect connectivity

Hisince Verizon changed our router I lost connection from app to the protect devices, tried all restarts, can connect to the nest WiFi but not the devices, any ideas?

Spender71 by Community Member
  • 104 Views
  • 3 replies
  • 0 kudos

First Alert SC5 as replacement for Nest Protect

I have to install interconnected smoke detectors on two floors of a home where running a physical wire for the interconnect will be very problematic. Because the requirement also calls for these to be hardwired for power eliminates nearly all the "wi...

Nest Smoke Detector to app

I had connection issues so I factory reset the device and removed from the app now when I try to reconnect it says I already set this device up and won’t connect it just spins any help would be good as I’m leaving my home for a bit but would like to ...

m0rris76 by Community Member
  • 78 Views
  • 1 replies
  • 0 kudos

what to do with expired Nest Protects?

So, my 3 NPs have reached their end of life after 10 years. Since the product was discontinued, I had to find an alternative, and I just completed installing a 3-pack of First Alert devices.But these NPs are high tech products, and I can't picture to...

reggoboy by Community Member
  • 167 Views
  • 2 replies
  • 0 kudos

Nest protect flashing blue in chiming noise

One unit starting chiming and flashing blue at 5:30am. No voice so not sure why it was doing this. I did have a humidifier and fan on in room, but humidify level was 45%.Please help

EdanK by Community Member
  • 91 Views
  • 1 replies
  • 0 kudos

Expiration Date impact Nightly Promise?

I am a confirmed user of the Nightly Promise feature of Nest Protect. Brief GREEN Glow and I know all is well with alll 10 of my Nest Protects. Over time there have been occasions when I did not get the GREEN glow but rather a long duration circle of...

justsam by Community Member
  • 78 Views
  • 0 replies
  • 0 kudos

Silence button broken

Hi all, Any help from this forum would be greatly appreciated.I have broken the silence button on one of my Protects. It seemed like tissue paper when I pushed it and my finger went straight through it, very annoying. It’s now out of warranty I guess...