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Nest Protect
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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3771 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 140684 Views
  • 243 replies
  • 11 kudos

smoke detectors won't connect in the nest app

Hi everyone, I can install my smoke detectors separately, but when I want to connect them, it doesn't always work. Error with connecting p013 or p024.The strange thing is that it works separately, but I only see 1 smoke detector in the app and not 3,...

Boegieboy by Community Member
  • 61 Views
  • 1 replies
  • 0 kudos

How to Restore Your Nest Devices After Deleting the App

It’s okay — this happens more often than you think. Try reinstalling the Nest app and logging back into the same Google/Nest account that was originally linked to your devices. Your Nest Guard and other devices should automatically reappear once the ...

Is the Protect "replace by" date precise?

I have four Nest Protects that will be expiring over the next couple of years. I know I need to replace them, but I would like to eek as much life out of them as possible. So I would prefer to wait until they expire before replacing. One of them will...

phk46 by Community Member
  • 445 Views
  • 6 replies
  • 0 kudos

Nest Protect overheated - known issue, what about action?

Dear community,this is far from being a surprise as both the Community and other channels have plenty of posts on the same topic, namely 1) batteries starting to get overheated, 2) Protect notifying about dead batteries, 3) Protect starting to chirp ...

Andrea_C by Community Member
  • 157 Views
  • 2 replies
  • 0 kudos

Nest Protect QR Code Invalid

I have 6 Nest Protects. 4 of them are connected and show up in the Google Home app. The other two do not show up. I reset them and tried to add them as a new device. When I try to scan the QR code, I get an error code saying it's not valid. There is ...

Nest protect error P006 (3.10)

Hello - I've gone through just about every thread on this topic. I have 3 Nest Protects at home, 2 connect to my wi-fi without any issue, the 3rd I am getting error P006 (3.10). I have tried connecting to a wi-fi hotspot, and that works fine, but I c...

JonathanM by Community Member
  • 196 Views
  • 1 replies
  • 0 kudos

Nest protect reconnect problems

The protect disconnected from the network. I tried to connect it again. After many attempts it suggested removing it from my app and adding the product again. Which was fine until I realised all the details needed are on the back of the protect. And ...

Kayes by Community Member
  • 175 Views
  • 1 replies
  • 0 kudos

Low Battery chirp silencing

my dog practically had a seizure yesterday when the battery ran out on one of our protect units while we were out for a couple of hours.given the device sends a notification, Google must provide a way to disable the low battery warning remotely. see ...

popmonkey by Community Member
  • 209 Views
  • 2 replies
  • 0 kudos

Nest Protect Problems

I have purchased two new Nest Protects as my previous ones had expired. The new ones will not connect to my WiFi. I constantly get a PO23 error if I try to scan them and if I try to put in via the entry key then I just get a permanent spinning circle...

ChrisG56 by Community Member
  • 207 Views
  • 1 replies
  • 1 kudos

Nest Protect (Gen 2), not able to setup.

My Nest Protect worked great without issue for 2 years. One day it lost connection so I attempted to factory reset it. I also removed it from my Nest app. Now when I insert batteries it:- says "Hi"(I press button once)-says "Ready. Press to test", an...