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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 4459 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 153618 Views
  • 243 replies
  • 11 kudos

Hot wire 2gen

I have 2 gen smoke and co devices that needs wires. I can't see why we have to buy brand new ones when they work find. The wires has green stuff on mine. The electrician said to just order new ones. I had my units for over 5 years. Where can I buy th...

Can I stop the yellow swirl warning about an expiring protect?

I have 7 Nest Protect devices in my house. The one in the basement is expiring and indicates "Replace by Jun 1, 2026." No problem, I will handle that by June, even with Google stopping manufacture. My problem is, because of that expiring basement Pro...

kiloman16 by Community Member
  • 359 Views
  • 3 replies
  • 0 kudos

Question about Nest Protect notifications and Android alerts

Hi everyone, I recently installed Nest Protect in my home and connected it with my Android phone. Overall, the setup was simple, but I’m still trying to understand how the notification system works and how reliable it is in daily use. Sometimes I’m w...

No spoken language option on nest app for Danish nest protect

I got the protect in Denmark when we lived there but never installed it. We have moved to the UK and have installed it and it speaks in danish. There is no spoken language option in the nest app to change it to English. How can I get it changed to En...

leetaylor by Community Member
  • 120 Views
  • 1 replies
  • 0 kudos

Defective Carbon Monoxide product

My unit has started emitting an intermittent beep approximately every minute, and it’s becoming quite frustrating. I’ve already replaced the batteries with brand-new ones and ran a test—everything reports as normal. If I remove the batteries, reinsta...

smoke detectors won't connect in the nest app

Hi everyone, I can install my smoke detectors separately, but when I want to connect them, it doesn't always work. Error with connecting p013 or p024.The strange thing is that it works separately, but I only see 1 smoke detector in the app and not 3,...

Boegieboy by Community Member
  • 201 Views
  • 1 replies
  • 0 kudos

How to Restore Your Nest Devices After Deleting the App

It’s okay — this happens more often than you think. Try reinstalling the Nest app and logging back into the same Google/Nest account that was originally linked to your devices. Your Nest Guard and other devices should automatically reappear once the ...

Resolved! Is the Protect "replace by" date precise?

I have four Nest Protects that will be expiring over the next couple of years. I know I need to replace them, but I would like to eek as much life out of them as possible. So I would prefer to wait until they expire before replacing. One of them will...

phk46 by Community Member
  • 2611 Views
  • 6 replies
  • 0 kudos

Nest Protect overheated - known issue, what about action?

Dear community,this is far from being a surprise as both the Community and other channels have plenty of posts on the same topic, namely 1) batteries starting to get overheated, 2) Protect notifying about dead batteries, 3) Protect starting to chirp ...

Andrea_C by Community Member
  • 311 Views
  • 2 replies
  • 0 kudos