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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 69932 Views
  • 243 replies
  • 7 kudos

New Nest Protect replaced with a 3 year old device !!

I bought 6 Nest Protect devices 4 months ago, and one of them already proved defective (went offline). Google Support determined that it needs to be replaced, and sent me a replacement device that is 3 YEARS OLD. Its entire service life is 10 years, ...

Nest Protects and eero Pro 6e - Shows as offline

I am running a eero Pro 6e mesh network throughout our home and all is good with it. I have over 35 devices connected to this network and everything is good; EXCEPT:1. I have Nest thermostats (2), Nest Temperature sensors (2), and nest doorbell wired...

Carolrobr by Community Member
  • 59 Views
  • 1 replies
  • 0 kudos

Protect V2 does not connect for writing history

Hi, I have four Nest Protect V2 in my network; three work just fine but one does not check WiFi (Access Point 3m away, signal checks fine) and writes history like the others. It is connected (test with centre-button succesfull) and the app shows conn...

RM59 by Community Member
  • 97 Views
  • 0 replies
  • 0 kudos

Another similar complaint

I found a others with the same problem and no place to file a complaint. So I do it, like alle others. My Case ID is 8-3715000035588.I just wasted nearly an hour in the chat support answering the same questions over and over and over again. And I tol...

diec by Community Member
  • 48 Views
  • 0 replies
  • 0 kudos

After a Fire

HI there, Do you dispose of the Nest Protect devices after a fire?Unfortunately I had a house fire last year, not too bad and everyone is ok. I disposed/recycled them after reading (can't find where now) that they could not be used after positively d...

Sarjun by Community Member
  • 73 Views
  • 1 replies
  • 0 kudos