Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
After spending a bunch of time on a customer service chat, I finally figured out that Nest Protect doesn't work with Google Home. You have to use the Nest App (which isn't really Google but kind of is Google). Integration of Nest Protect into Google ...
I just moved in to a home that has about six Nest Protects + two Nest thermostats. I have successfully connected the thermostats. I have tried connecting two different Protects and both of them just spin and spin and never connect. I was trying to co...
[These required issue categories make zero sense for questions about batteries.]What is the difference between Energizer Lithium AA 1.5V batteries and Bevigor Lithium AA 1.5V (3000mAh) batteries? Can't I use the less expensive Bevigors?
QR code on back of device is damaged and I cannot read the code to re-establish Wi-Fi connectivity. What can I do to get the code?
Why is my country not supported in the app when I setup the Protect smoke and CO detector. I am not even able to skip choosing country.
I just got off a very frustrating 30 minute chat with the nest protect support team and because my 2 smoke detectors are out of warranty they refused to give me mounting brackets which were lost in a home remodel.They have the ability to send out the...
We purchased the Nest protect and the alarm is too loud and scares my dogs. We would like to have the voice only with no alarm, but don't know how to do it? I have the app on my Iphone but when I go into settings I don't have audio or anything else o...
My nest protect starts chirping at early morning like 3-5 am. I tried to reset it by long press and it does a self test followed by " everything is fine" message. Later it starts chirping next morning. This has gone on for 1 week now and I've tried t...
No matter what your problem, if you can’t get an answer pretty quickly on the Community chat then scroll to the bottom of the page and submit a claim. You should get an immediate phone call (the wait time will be expressed after the service call come...
Hi there,I'm missing a backplate/mounting bracket for the Nest Protect Gen 2 (mains wired). Please advise how I can obtain a replacement?
