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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3728 Views
  • 0 replies
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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 138343 Views
  • 243 replies
  • 11 kudos

How to Restore Your Nest Devices After Deleting the App

It’s okay — this happens more often than you think. Try reinstalling the Nest app and logging back into the same Google/Nest account that was originally linked to your devices. Your Nest Guard and other devices should automatically reappear once the ...

Silence button broken

Hi all, Any help from this forum would be greatly appreciated.I have broken the silence button on one of my Protects. It seemed like tissue paper when I pushed it and my finger went straight through it, very annoying. It’s now out of warranty I guess...

First Alert Sc5 battery

Hi allMy nest protects are expiring shortly and I’d like to replace them with battery first alert sc5. I’ve had a look online but can’t see a UK supplier and I can’t order directly from US website. Can anyone help pls?

Thops by Community Member
  • 258 Views
  • 7 replies
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Is the Protect "replace by" date precise?

I have four Nest Protects that will be expiring over the next couple of years. I know I need to replace them, but I would like to eek as much life out of them as possible. So I would prefer to wait until they expire before replacing. One of them will...

phk46 by Community Member
  • 309 Views
  • 5 replies
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Nest Protect overheated - known issue, what about action?

Dear community,this is far from being a surprise as both the Community and other channels have plenty of posts on the same topic, namely 1) batteries starting to get overheated, 2) Protect notifying about dead batteries, 3) Protect starting to chirp ...

Andrea_C by Community Member
  • 113 Views
  • 1 replies
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Nest protect won’t shut up!

My nest protect has expired and now started to beep twice every minute. i realise this is googles way of forcing me to buy another which I can only do when I can afford to!!! So how do I stop the noise!

My Nest Protect Gen 2 wont up in my Google Home app.-?

Upgraded from an Older NEST Tstat to a new Gen 4 Google Thermostat last week and all is good but my (2) Nest protect units dont show up in my Google Home app. My old NEST Tstat and (2) Protects used to all show up in my NEST app. I migrated successfu...

Nest protect error P006 (3.10)

Hello - I've gone through just about every thread on this topic. I have 3 Nest Protects at home, 2 connect to my wi-fi without any issue, the 3rd I am getting error P006 (3.10). I have tried connecting to a wi-fi hotspot, and that works fine, but I c...

JonathanM by Community Member
  • 173 Views
  • 1 replies
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Nest protect reconnect problems

The protect disconnected from the network. I tried to connect it again. After many attempts it suggested removing it from my app and adding the product again. Which was fine until I realised all the details needed are on the back of the protect. And ...

Kayes by Community Member
  • 146 Views
  • 1 replies
  • 0 kudos