Nest Protect
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Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Bronze
  • 4534 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 156746 Views
  • 243 replies
  • 11 kudos

Unit shows power is out

After some false alarms on my new first alert sc5, I decided to reconnect this unit to my nest account. It hadn’t been connected since having issues transferring cameras to Google home. I had to wipe all devices. Anyhow I replaced the batteries and r...

kramerATX by Community Member
  • 108 Views
  • 0 replies
  • 0 kudos

What a rip off

What a rip off that Google have dropped their smoke detection. Their advice is to buy a first alert device which you cannot source in the uk, only available in the USA, and by all reports is utter garbage. At the moment would you really want to be en...

Nest Protect firmware 5.0rc31 appears to be broken

Hello,It appears that firmware 5.0rc31 is not doing occupancy and history properly.It is difficult to determine within the Nest app when this firmware was applied to my Protects, but I believe it was in the last few days. I have no 'Protect History' ...

cs12ag by Community Member
  • 4430 Views
  • 45 replies
  • 8 kudos

NOT Happy Google

Google im NOT happy that you have Stopped the support of this 10 Year life product ive only owned for 2 years & you have completely wrecked the Integration to home assistant GET IT FIXED

Domenic1 by Community Member
  • 214 Views
  • 0 replies
  • 1 kudos

Hot wire 2gen

I have 2 gen smoke and co devices that needs wires. I can't see why we have to buy brand new ones when they work find. The wires has green stuff on mine. The electrician said to just order new ones. I had my units for over 5 years. Where can I buy th...

Can I stop the yellow swirl warning about an expiring protect?

I have 7 Nest Protect devices in my house. The one in the basement is expiring and indicates "Replace by Jun 1, 2026." No problem, I will handle that by June, even with Google stopping manufacture. My problem is, because of that expiring basement Pro...

kiloman16 by Community Member
  • 589 Views
  • 3 replies
  • 0 kudos

No spoken language option on nest app for Danish nest protect

I got the protect in Denmark when we lived there but never installed it. We have moved to the UK and have installed it and it speaks in danish. There is no spoken language option in the nest app to change it to English. How can I get it changed to En...

leetaylor by Community Member
  • 154 Views
  • 1 replies
  • 0 kudos

No longer able to hang Nest Protect

I have a number of perfectly good battery operated Nest Protects - but can no longer hang them off the ceilings where needed because the hooks (is that what they are called) that sit on the back of the detector unit itself are broken off.It’s not the...