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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 112871 Views
  • 243 replies
  • 9 kudos

Google Nest Protect connectivity issues with Eero wifi

I have Eero wifi set up, with Ipv6 enabled. I did temporarily shut off 5 GHz since the fire alarm needs 2.4 GHz to connect. I keep getting a "P006 (3.10)" error message. I tried restarting the router, no go. Any other suggestions?

lwitty1 by Community Member
  • 33 Views
  • 0 replies
  • 0 kudos

Resolved! Sold a 10 year-old Nest Protect, new from Walmart

Wow, I'm dumbfounded.Obviously, I had no idea that Nest Protect was going away when I bought it from Walmart this morning, but the look on my face when I opened it up and looked on the back and saw a Manufacture date of 2015, with a replacement date ...

dstho87 by Community Member
  • 123 Views
  • 1 replies
  • 1 kudos

Can't add Nest Protect to Google Home

Any solution to this since all my devices are on Google Home and it made me set up my new Nest Protect with the Nest app and I don't see a way to add it to Google Home? I only installed the Nest app yesterday so I'm likely already automatically migra...

Ascg by Community Member
  • 82 Views
  • 1 replies
  • 0 kudos

Nest Protect not visible to family member in Google Home App

We replaced our old Nest thermostat for the latest Nest learning model. Upon doing so and switching to the Google Home app (required with the new thermostat), I can see both our new Thermostat as well as our Nest Protect in our Google Home. However, ...

desbiss by Community Member
  • 367 Views
  • 11 replies
  • 0 kudos

How to report a customer support interaction

Hi!I received a Protect with a different software expiry date from the hardware date. The difference is about 7 years. The first customer support agent I wrote to said to clean the device, factory reset, and if neither works write back in and they wo...

ryt by Community Member
  • 114 Views
  • 0 replies
  • 0 kudos

Nest vs. Google Home and Protect Notifications

I purchased a home with 5 smoke/CO detectors model 06A. I added them to an existing Nest account I had, and can access them via my Nest App. All is well, except I would like to add my daughter to Nest Protect (i.e., smoke/CO) alarm notifications as s...

Nest Protect Setup Issues

Hi there. I tried to setup my Nest Protect today but it didn't appear as a device in my Nest App. When I tried to Factory Reset the device and set it up, it showed the original setup Nest Protect first- which now is not linked to the device. Not sure...

DM404NEST by Community Member
  • 258 Views
  • 2 replies
  • 0 kudos

Nest not working after changing broadband provider

Hi, I changed from BT to EE and noticed while on holiday that my smoke alarms were no longer connected to bband.Once home I tried to switch to the new network but despite repeated attempts couldn’t.I therefore decided (reluctantly) to delete the 3 al...

JulesT by Community Member
  • 498 Views
  • 3 replies
  • 0 kudos