Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
One of my x5 wired Nest Protect Gen2s (2017) has developed what seems to be a fault. It has flagged that the three Energizer Ultimate Lithium (L91) batteries inside need replacing, and is firing audible warnings when plugged in. I have removed the ba...
Any answers from anyone
Hisince Verizon changed our router I lost connection from app to the protect devices, tried all restarts, can connect to the nest WiFi but not the devices, any ideas?
I had connection issues so I factory reset the device and removed from the app now when I try to reconnect it says I already set this device up and won’t connect it just spins any help would be good as I’m leaving my home for a bit but would like to ...
Hi everyone, I can install my smoke detectors separately, but when I want to connect them, it doesn't always work. Error with connecting p013 or p024.The strange thing is that it works separately, but I only see 1 smoke detector in the app and not 3,...
I am a confirmed user of the Nightly Promise feature of Nest Protect. Brief GREEN Glow and I know all is well with alll 10 of my Nest Protects. Over time there have been occasions when I did not get the GREEN glow but rather a long duration circle of...
Have the newest device. there is nothing that I can scan .. and there is no pin number to add
I have four Nest Protects that will be expiring over the next couple of years. I know I need to replace them, but I would like to eek as much life out of them as possible. So I would prefer to wait until they expire before replacing. One of them will...
Moving the Nest (BCD9) Protect to a new network. The Nest Protect is not shown in the app as a connected device, but when I try to reset it, the Nest Protect's verbal message says I must remove it from the system before I can re-add it.How do I reset...
I have 6 Nest Protects. 4 of them are connected and show up in the Google Home app. The other two do not show up. I reset them and tried to add them as a new device. When I try to scan the QR code, I get an error code saying it's not valid. There is ...
