12-21-2023 12:22 AM
I have two Nest Protects. The one in the workshop was flagged up as having a low battery. And it also lit up the orange circle - as per the manual.
However, I noticed that the one in the house was also indicating orange yet the status said that the batteries were OK. So I contacted Nest support. Part way through the chat, I had a thought. Below is an extract from the chat log....
10:14:47 AM Wood Whittler: The checklist tells me that Everything is OK. 10:14:55 AM Master Yoda: Noted. 10:15:41 AM Wood Whittler: I have two Protect devices. One is showing Low Battery....will this make the other one go orange ? 10:17:12 AM Master Yoda: No. 10:17:42 AM Wood Whittler: OK. So why is it showing orange if everything checks OK?
After going nowhere with the chat session, I closed with this ..
10:24:31 AM Wood Whittler: My understanding is that the two Protect devices are linked to ech other. That if one detects a fire the other one will also sound an alarm/warning. 10:25:01 AM Wood Whittler: Is my understanding correct ? 10:27:24 AM Master Yoda: Yes, Nest Protect devices are linked to each other and can sound an alarm when one detects a fire. 10:29:16 AM Wood Whittler: So logically I would have thought that if there was a fault on one eg low battery then it would 'tell' the other one. I think we've exhausted this chat session. I will replace the batteries in the one that is telling me they are low. If the colour of the other one then changes to Green then I will yell 'Who's the Daddy?". If it stays Orange then I will send you a telepathic apology.
I changed the batteries in the one showing as 'low'..the workshop one. It now shows green. I then checked what colour circle the one in the house was showing. Green !!
Wood Whittler - 1 Master Yoda - 0